Hi,
I am no longer able to see SMS messages sent to me. I can send them, and they are received, however the replies sent to me trigger notification on my user profile as “New message” but neither tapping on the notification, nor opening the text app displays the message received. Switching to owner profile has no use, the message is still not displayed there either. I can confirm that this happened after the OS update pushed this morning, before which I was able to receive and send text messages. Am I the only one having this problem?

    @GrapheneOS , I am sorry to bug you, but this is a major issue, is it possible to confirm and escalate this if confirmed please?

    hakayova It definitely isn't related to the most recent OS update. If you're using the default messaging app, then it's almost certainly a carrier issue. You should go through the usual carrier issue debugging steps of resetting carrier settings as a first step and then trying without Wi-FI calling/texting support active which you could check even without changing the settings by trying without being connected to Wi-Fi.

      Thank you! Would you mind directing me to the resource explaining how to reset carrier settings please?

        Step 1: "Reset Mobile Network Settings" under Settings/System.
        Step 2: Disable WiFi.
        Step 3: Text myself from my wife's phone.
        No change in behavior. I am very worried right now.

          hakayova Are you using the default Messaging app or something else, and are you using the Owner user?

            I am using the default Messaging app. My WiFi calling is off. I am not using the Owner user.

              hakayova So you're using a secondary user, not the Owner user? Try in the Owner user.

                The Owner user doesn't even receive the notification, nor the message. Secondary user receives generic notification, but not the message itself.

                  hakayova Check the notification configuration for the Messaging app in both.

                    Owner's notification was disabled. I enabled it, but it didn't cause any change in behavior. In other words, owner still doesn't receive the message and doesn't notify. Secondary user's notification was already enabled, so no changes were made.
                    I am starting to think that using a secondary user is a bad idea...

                    Check the Do Not Disturb setting. Also, reboot the device.

                    Thank you! Do not disturb was already off for both users. After rebooting the device no change observed in behavior.

                    @GrapheneOS , I cannot receive texts for 2FA, such as from PayPal. This is the worst experience I had with GrapheneOS so far. What I did about a week ago when I upgraded to Pixel 8a was installing all my apps without network access on owner's account, transferring all of them to the secondary user's account, give them network access there, and set all of them up there. This did work for about a week until this morning, although with glitches, such as ringtones, or SMS notification sound settings not being respected. Should I set everything up for the owner user and delete the secondary user? This is how I used to use my Pixel 5a for 3 years without any significant problem until the recent upgrade.

                    I would appreciate any additional suggestions to solve this issue. Right now I can make and receive calls, send SMS messages, but cannot receive them, which is critical on many levels. Please help.

                      Not an answer (sorry), but I can confirm, that occasionally had the same behaviour with the default Messages app and SMS not showing up in the list of messages. I get a notification "New Message", open it and nothing is there in the app. I assumed there was some problem with the Messages app, but could be wrong.
                      Once I switched from Pixel 7 to Pixel 9 (which involved reinstalling GrapheneOS from scratch) this started to happen much less (if at all).

                        hakayova unlikely that this would help since it is happening in more than one profile, but maybe try clearing the messaging app's storage in settings > apps > all apps > messaging > storage & cache?

                            traveller Thank you for your input. My experience with my previous phone, Pixel 5a was the same, and I figured that this would happen if I acted too quickly after receiving the notification. Two things worked for me; 1. tapping the notification itself, which would open the message using the Messages app and display it, 2. waiting for about 15 seconds or so before opening Messages app, then the new message would show there. The problems I have now never happened with my previous phone, which I was using the Owner, not a secondary user, and I am inclined to blame that. However, some people report that they don't have the issues I have, although they are using secondary user(s) on their phones similar to mine.

                              other8026 Thank you. I will save this option as the last resort, since I do have some previously received messages that I don't want to lose.