bluesl33ves I haven't personally tried to set up RCS. My guess is that Google Play Services, Google Play, or Google Phone expect to have access to some permission and/or they expect another app is installed, such as the Google app, or Assistant, or something. Maybe the app expects to be run from the owner profile. There are lots of reasons I can think of that the app will refuse to work.
As of right now, there's nothing to go on except "it doesn't work most of the time". Somebody needs to sit down and dig through logs and try permissions or installing apps to get to the bottom of why it doesn't work.