Did you install the fastboot driver for Windows?
Can't flash onto Pixel 5, "Error: You need to download a release first!"
- Edited
I'll try, but have I just irreversibly bricked it at this point? Wait it's not showing the corrupted screen anymore for some reason, let me try with the driver.
Well, I've got the Windows driver installed and after waiting quite a while to download the release, for some reason, it fails to find the release? I press "Flash release", it says "Finding latest release...", then just times out "Error: Timeout of 10000 ms exceeded". Any ideas? This is on Windows with Edge.
Seems I can do Flash release without doing the Download first and it now works?
Alright got it installed! Sorry for the trouble, a bunch of weird things happened in the install process but it worked out in the end.
Welcome. Remember to complete the post install steps.
ElnuDev This is caused by a GNOME bug that's documented in the install guide.
2 months later
Hi guys - I am having a similar problem. I am trying to use the web installer to flash my Pixel 7. I am using Brave as a browser. The factory image Download appears to be successful:
Downloaded panther-factory-2023121200.zip release.
Yet when I try to flash the release I get the error:
Error: You need to download a release first!
When I switch to MS Edge I just get the Error:
Error: Failed to execute 'claimInterface' on 'USBDevice': Unable to claim interface.
I can't seem to locate the downloaded image on my drives. I can't seem to find info on a fix for the Gnome bug that was mentioned above. Also the CMD line install instructions are really over my head. I am a bit of a noob. Any help is appreciated!
SEE Hi there, I've answered you on https://discuss.grapheneos.org/d/9667-error-when-trying-to-flash-image-on-pixel-7
Please don't cross-post.
4 months later
Hello, I have looked through other help topics and I followed the instructions in u/treequell's reply above but on my Pixel 6a I am still unable to download the factory image. I am getting the red text [Error: undefined].
I have made sure not to be in incognito mode, have no other web-installer instances running. I am trying to install from a chromebook using chrome browser, all up to date. Any help would be appreciated.
@APVoid If you're still having issues, I recommend joining the community chat for assistance, as community members who have the most experience with the install process are generally more active there: https://grapheneos.org/contact#community-chat
OK, I'm going to check to see if I can get help on the community chat but for the record, I call BS on the Web Installer being easy. I have tried a chrome book with plenty of storage space, and desktop, Three different browsers, 4 different cables and I still get stuck at different spots in the install.
APVoid I call BS on the Web Installer being easy. I have tried a chrome book with plenty of storage space, and desktop, Three different browsers, 4 different cables and I still get stuck at different spots in the install.
I'm sorry to hear it hasn't worked out so far. But the GrapheneOS web installer works pretty reliably once the necessary ingredients are in place. The cable matters; the browser configuration and browser release matter; etc.
One thing you could try is Google's browser-based flash tool. If that gets stuck, then there is some hardware/software barrier that will likely also preclude the GrapheneOS tool from working.