"Other User" Notification not making sound or vibrating

spiral

In one profile I am indeed receiving a notification from an app which is in another profile; however, this notification is not making any sound nor is it vibrating. I can see the notification in the top tool bar of my phone and inside of the navigation drawer.

If I navigate to the notification drawer, drop down the notification and long-press on the settings cog wheel for this notification, I am navigated to my phone's home screen and no setting options arise.

Can anyone reproduce this? Is there some other way to alter the notification settings for Other Users?

treequell

Victus The notifications not appearing at all is a different issue to the notifications not ringing, as per the original question from spiral. In the system user (the main profile), check that you have allowed your secondary user profile to run in the background. There is a new toggle there in Settings > System > Multiple users > "Your secondary user with the banking app installed".

spiral

After more testing I realize that this is only happening for WhatsApp. For every other app I've tested, the notification sound/vibrate triggers as expected.

Techsaw

Hi did you ever get to figure it out

[deleted]

My bank app, in a different profile does not generate a notification either. It only shows in the main profile. I'm not really concerned about it.

Victus

Can confirm, notifications from active secondary profile not appear in main (owner) profile (last stable release - 2023062300)

Victus

treequell Sorry, my apologies, problem - not appearing notifications at all. Just check settings and can confirm, that toggle “..run in the background” is on (by default is on, right?). For stable result, just turn toggle to off and then on again, login in secondary user, will be test it. Thank you!

treequell

Victus Yes, default is on, and the setting you want. Also check that you have notification forwarding enabled in your secondary user. From your secondary user, open Settings > System > Multiple users, and enabled notification forwarding there.

bursucelu

I have experienced the same issue on multiple Pixel 6a devices and one Pixel 7 device, all running GrapheneOS. It appears that WhatsApp occasionally allows notifications with sound to pass through to other users, such as when it notifies you about a desktop session. Strangely, it marks all group or individual messages as silent, preventing the other user's device from ringing. This behavior seems to be exclusive to WhatsApp and persists across various versions, including beta and business versions. Furthermore, the issue remains consistent regardless of whether the Google framework is installed or not.

gfan

I've been using Grapheneos for a while. I haven't had any problems and I really like it.
Many thanks to the Grapheneos team for your great work.
I noticed the same with the Pixel 7a. No sound for notifications from Whatsapp and K9-Mail. Signal Messenger notifications produce a sound.
Does anyone have an idea what to do?

SquirrelMaster

Just had the same issue on my P6P, as well. Looks like I had to activate the notification forwarding also in the secondary profile. Turned battery optimization off for Whatsapp, turned all notification options on. Now it is working. 👍

Thanks for the hints!

randomname

i have same issue on p8, whatsapp on secondary profile, notification come with no sound in main profile, did someone ever found a fix since?

Bimbo23

randomname not that I'm aware of. Been with the issue since a year now. Weird thing is I recently got WA to forward the notification with sound and vibratiom but only from the group chats that I got muted