fid02 I only use the standard version of Revolut and no one issue logging into on LineageOS and crDroid
in 10.56
Revolut mobile finance - not supported on devices with custom firmware problem
cdflasdkesalkjfkdfkjsdajfd If you want to, you can check those two other apps without logging in our signing up. Just press the "Log in" button and you should see the message immediately. Would be interesting to hear how they behave on that LineageOS setup.
fid02 Hmmm, I have installed it and are not working. Also, I have installed normal app (10.56.2) in other LineageOS profile then tried to login into then also received the same error. Seems to me LineageOS isn't compatible yet.
I emailed help@revolut.com this morning and this was their reply
Thank you for reaching out to us!
I understand where you are coming from.
Our application might work on phones running MicroG, GrapheneOS or other operating systems however, we do not officially support it or conduct any compatibility tests. This means the application may have limited functionality or might not be usable at all. We have no plans to support those systems in the foreseeable future.
Doesn’t sound very promising that they will sort out the issue.
- Edited
Edited at fid02's request: according to this post Daniel89, this is no longer working.
Than you are free to go to to download the older version: https://www.apkmirror.com […]
Verifying your Revolut install
Installing APKs that are downloaded from "random" websites on the internet is risky, because there's an increased risk that the APK can serve a modified – and potentially malicious – version of the app. For a banking app, that could put you at risk of having your credentials or other sensitive information stolen from you.
However, there is a way to verify that the app you have installed is (with reasonable probability*) the genuine, unmodified version of Revolut. Here's how you can do that, using an app called Appverifier (this is assuming that you have already installed Revolut):
- Go to App Store > Accrescent > select Install
- Open Accrescent and install Appverifier
- Open Appverifier > select "App list" > select Revolut
Explanation (optional read; feel free to skip to step 4): You will see a screen with the text "Internal database status: not found". That's because Appverifier doesn't include what's called a "signing certificate hash" for Revolut, so it won't automatically confirm its validity; you'll have to obtain the hash for Revolut some other way.
I have pasted the hash of Revolut obtained from Play Store here:
9C:9B:E0:71:35:E9:72:78:02:82:C2:E5:D2:7D:A0:6E:CB:8E:E3:AD:FC:75:30:39:17:DD:F6:6D:6F:AA:EF:A4
- Copy the "signing certificate hash" (the long string of seemingly random characters) from the Details above
- In Appverifier, select "Verify from clipboard"
If all is well, Appverifier should then display "SUCCESS". If it displays "FAILURE", double-check that you copied the entire signing certificate hash. If you did, and it still displays "FAILURE", you have not installed the genuine version of Revolut.
Installing Revolut 10.54 using Aurora Store
You can also use Aurora Store to download version 10.54 of Revolut. Your download/install of Aurora Store can be verified as genuine by using Appverifier (Aurora Store is included in its internal database) as explained in steps 1-3 above.
- Uninstall any newer version of Revolut you may have installed
- Open Aurora Store and navigate to the Revolut store entry
- In the top-right corner, select the vertical ellipsis > Manual download
- In the text box, enter this: 1005403809
- Select Check
- Wait for the download to complete, and install it
- The installation will take several minutes
- Verify the Revolut install with Appverifier by following the steps above (optional but recommended)
- Open Revolut and log in
You can now update Revolut from either Aurora Store or the Play Store.
*I'm aware that an attacker could steal developers' signing keys and sign the app with it, then release a malicious version to the internet. This is always going to be a risk. The scope of this post is not to protect against that scenario.
For anyone who wants to pressure them, their official complaint channel is formalcomplaints@revolut.com.
To be sure it reaches them properly, do it from the email address you registered with them, and put "Formal written complaint" in the email subject.
If they don't reply and agree to support GrapheneOS, look to escalate to your country's financial/banking authorities. They may be able to pressure without requiring a lawsuit.
A few arguments to keep in mind if you reach authorities:
- they don't seem to provide any reply other than "security reasons" (without detailing them even after asking details), and "get a new device"
- there was no announcement or notice
- users who are logged-in on GrapheneOS can still use the app, so this is clearly not about security or about being dependent on a specific Google service
In the first instance, I think we need to officially complain to Revolut.
On https://help.revolut.com/help/more/legal-topics/how-do-i-complain/ and https://cdn.revolut.com/terms_and_conditions/pdf/complaints_policy_89d0fb4d_0.1.0_1702909765_en.pdf, they detail how to complain and where to go after that if they don't solve it. Lithuania authorities are a possibility, but I'm not sure if our national authorities or Lithuania authorities are best. I sent a formal complaint, should get a (non-)reply soon, then will be in touch with my country's financial authorities.
You can always try every avenue and see what works: Revolut formal complaint + your country financial authorities + Bank of Lithuania + Lithuania financial authorities.
In the worst case, someone will have to start a lawsuit.
stfn I hope this means they're implementing proper hardware-based attestation support (https://grapheneos.org/articles/attestation-compatibility-guide)
This is what I received - looks like everybody receives a slightly different answer....
For your query we state that Our application might work on phones running GrapheneOS or other operating systems however, we do not officially support it or conduct any compatibility tests. This means the application may have limited functionality or might not be usable at all.
We have no plans to support those systems(GrapheneOS) in the foreseeable future.
In this case we suggest you to please use a device which is entirely working on Android/iOS operating system
schklom For anyone who wants to pressure them, their official complaint channel is [formalcomplaints@revolut.com](mailto:formalcomplaints@revolut.com).
Great idea, I sent them a formal complaint as well, but through their online form mentioned on https://www.revolut.com/en-US/legal/complaints-policy/
dokmaistr We have no plans to support those systems(GrapheneOS) in the foreseeable future.
This sounds really hopeless, but plans could change, right. And yet, I would wish they support other custom ROMs as well, since I'm not a GrapheneOS user.
Now, I can't login into the app even when 10.54
At the end of the login process the app says "update to last version to continue" then no login
"In this case we suggest you to please use a device which is entirely working on Android/iOS operating system"
GrapheneOS is an Android operating system. In point of fact it is fully compliant with every facet of the Android Open Source Project.
What you actually suggest is that I install a version of Android that gives Google root access to the device as that is what is required to pass the Play Integrity API checks. Those checks do not actually ensure a secure device, merely that the OEM is willing to install various Google apps at the root level.
/ what would be my response. But honestly, nothing will change until the lawsuits start.
JollyRancher
thanks for your suggestion. Here is the reply which is based on your text:
For your inquiry I can completely understand your concern at this point;
However we suggest you to please use a device that does not work on GrapheneOS as even if you install the app and log into it,then also you would be able to use the app only upto some extent.
I apologize for the inconvenience
So it seems that we are getting very conflicting replies from Revolut's CSRs. stfn received a clear reply that said that GrapheneOS users will soon be able to use the app again, others' feedback are still being forwarded to the development team, while others' feedback are simply dismissed and are told it's not going to be supported/allowed. So there's a chance that one of the the next releases of the app will allow GrapheneOS, but since we don't know for sure let's keep pressing the issue regardless.
cdflasdkesalkjfkdfkjsdajfd Now, I can't login into the app even when 10.54
At the end of the login process the app says "update to last version to continue" then no login
Predictably, this would happen, but I'm a bit surprised they banned the older release so quickly.
fid02 This is the answer I have received from the Revolut CSR when contacting via DM at Twitter/X:
"Sorry to hear about the issue you're experiencing with accessing your account. Currently, GrapheneOS is not supported. You can check the features supported by the web app here: https://help.revolut.com/help/more/revolut-web-app/what-features-are-supported-on-the-web-app/. Could you please try logging in using an Android or iOS device instead?"
I think GOS will not be supported, unfortunelly.
cdflasdkesalkjfkdfkjsdajfd I think GOS will not be supported, unfortunelly.
That's strictly speaking not what they said in their reply. 😊 Can understand that people feel discouraged, but a conclusion is still not set in stone. Also, you should tell them that you are already using an Android device.
cdflasdkesalkjfkdfkjsdajfd
Unfortunately, I can confirm this:
Now, I can't login into the app even when 10.54
At the end of the login process the app says "update to last version to continue" then no login
fid02 check this conversation:
cdflasdkesalkjfkdfkjsdajfd check this conversation:
You made a rude reply to the CSR instead of arguing constructively like most other users in this thread have managed to do. I'm not surprised the CSR replied like they did.