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ryrona I don't want to go into many details because I don't want to feed the trolls.
I'll just say this: members of the moderation team do our best to protect the community from malicious people. We act as quickly as we can. Some platforms are better than others when it comes to moderation.
Discord is by far the best chat platform when it comes to automatic filtering of inappropriate material. Matrix is the worst. If you want to participate in the community via our chat rooms, Discord is by far the best experience in almost every way.