• Off Topic

  • Banking apps have updated and are now complaining about root

I hadn’t started Lloyds since posting in this thread and now I get, when it does ‘authenticating your device’:

9300101: Sorry, we have de-registered your device as we’ve detected it’s been jailbroken/rooted. You will not be able to use the app but you can continue to use our mobile site.

If I ‘try again’ I get:

App launch failed
Sorry, we’re having a few technical problems. Logging in again may fix the issue, but if this doesn’t help, please try again later. (7)

If I try the app installed in a blank profile as per the instructions above it asks me to login (didn’t do it on that app before) then a similar message (9300100, “Sorry, you can’t use this app as we’ve detected that your device has been jailbroken/rooted…”

So looks like I fired whatever tripwire there is in the app.

  • ntop replied to this.

    Foggy
    Let me know if you find a fix pls

    Thanks

      I ended up extracting Lloyds apk version 126.01 (installed from Aurora and works fine) from my Pixel 7 Pro to install it on my new Pixel 8 Pro as Pixel 8 Pro gets the latest, non-working version from Aurora by default.

      So currently running the 126.01 and will not update for time being.

        Volen
        What's your setup pls as I tired 126 but fails

            ntop

            The app is installed in the work profile (Shelter) with Play Services installed. No other specific config.

              DeletedUser28
              Starling Bank app has been working for me ever since I joined GrapheneOS probably 2-3 years ago. Exception being the Google Pay functionality. I contacted them in 2021 to confirm whether they use SafetyNet but they refused to divulge that information. I don't know whether I should contact them pro-actively and point them to the attestation page, as it's been working well so far.

                  finitefutility

                  I wonder what they'd offer as a backup option because you can't do online banking (in browser) without the app. And they don't have physical branches either.

                  By the way, I saw in the app changelog that they are now dropping support for Android 5. So hopefully it's going to be a while until they enforce strict "safety" checks that are not supported by older devices

                      DeletedUser28
                      They have a developer community on Slack, wonder if that is an area to get more information indirectly. Not sure they would offer an alternative but given they support old Android OSes hopefully we're good for another few years.

                        finitefutility

                        I am also using Starling app and have no issues at all - installed it in my work profile with sandboxed Google Play services installed and it works like a charm, the latest version downloaded from Aurora Store. I didn't do any workarounds like I did with the Lloyds app.

                            Volen

                            Even without Play Services it works perfectly, just without notifications.

                              7 days later

                              Volen thanks works for me too, so guys whoever trying on Lloyd's bank you need to get aurora store and from there manually download mentioned version of app

                                  Mrchips

                                  Glad it works. However, something tells me that the app will stop working at some point, demanding to update to a newer version. This is where all the issues will come up again.

                                  I tried to talk with their team but they are useless.

                                    23 days later

                                    I had the Lloyds app downgraded to the last working version however today I was shown an error message saying they no longer support this app and I have to update to the newer version. As expected newer version is not working. I honestly don't see how people might want to use cbdc in the future if the current system is such pain in the ass already. fu€k banks

                                    21 days later

                                    I'm with Lloyds bank and it's been working fine (app v. 105.02) on the Pixel 4a running graphene, but it doesn't work on my Redmi Note 9 which has the original xiaomi software on but has an unlocked bootloader. However Lloyds is bugging me to update to the latest version of the app and I haven't done it because I expect it not to work anymore. Which is what has happened with another app I use called Shoppix.

                                    Shoppix is a very funny app, it also won't work on the redmi note 9 with an unlocked bootloader, now it giving the 'sorry you are not allowed to use shoppix from a rooted device, please unroot your device and try again' message on the Pixel 4a. Contacting them is a waste of time because they just give you a robotic we don't support rooted phone', tough luck type msg. Any ideas on how to get it to work?

                                    19 days later

                                    luigi It's happened to me. I took the phone in to a repair shop. The guy had it all day and assured me the phone is not rooted. I have phoned Lloyds Bank a few times now and am told they are aware of the problem, they are looking at solutions, contact them again in a few weeks. That's about 3 months now.

                                      Kottonballs
                                      Marriott still has this issue. Can't we do something to 'hide' the "Magisk detected by app" somehow?

                                        9 months later

                                        P8P - These work

                                        Starling
                                        Version 3.74.0.106633
                                        com.starlingbank.android
                                        versionCode 106633
                                        targetSdk 34
                                        minSdk 24
                                        Installed: 6 May 2024; 15:13
                                        Updated: 10 Nov 2024; 00:15

                                        Chip
                                        Version 4.91.0
                                        to.chip.app
                                        versionCode 32017
                                        targetSdk 34
                                        minSdk 24
                                        Installed: 6 May 2024; 15:11
                                        Updated: 3 Oct 2024; 21:43

                                        Chase
                                        Version 2.44.1
                                        com.chase.intl
                                        versionCode 1514
                                        targetSdk 34
                                        minSdk 26
                                        Installed: 6 May 2024; 15:11
                                        Updated: 30 Oct 2024; 12:17

                                        Aqua
                                        Version 2024.36.1
                                        com.fd.accessplusecs.aqua
                                        versionCode 2011053071
                                        targetSdk 34
                                        minSdk 26
                                        Installed: 6 May 2024; 15:12
                                        Updated: 10 Sept 2024; 02:01

                                        TSB
                                        Currently under maintenance
                                        Version 8.5.3
                                        uk.co.tsb.newmobilebank
                                        versionCode 2064382210
                                        targetSdk 33
                                        minSdk 21
                                        Installed: 19 Sept 2024; 16:50
                                        Updated: 3 Oct 2024; 21:43