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  • Thread for discussing 3rd party app compatibility.

24 days later

Hi all
I'm currently trying to use an app called Zoho Desk
https://play.google.com/store/apps/details?id=com.zoho.support&hl=en&gl=US
Unfortunately, I'm unable to get to any kind of login dialog when opening the app. It provides 2 options (neither work on GrapheneOS):

  • Typical User/Password
  • Google OAuth (I think)

I'm using Pixel 6 Pro
I've tried enabling/disabling the exploit compatibilty option. No dice.
Tried both work and personal profile. Both profiles have Google play services sandbox installed.

    itsshash

    Also enabling native code debugging in settings > security could help

    itsshash So, I just downloaded the app and tested it out. Both of the login options open a Vanadium Webview and work just fine. If you hadn't installed Play Store before installing the app, re-install the app.

    Also, make sure you haven't touched Vanadium in any way.

      matchboxbananasynergy Unfortuanately still no dice, Cleared both storage and cache for the webview and vanadium browser for both personal and work profile, stuck on a loading screen when clicking either of the login buttons.

        itsshash If you use Matrix, would you mind taking a screen recording of you going through the entire process on a new profile and showing me what you see?

        What I'd want to see if you installing all 3 Google apps from "Apps", downloading the app, and then showing me what you see when you open it.

        My Matrix ID can be found in my bio here on the forum.

          2 years later

          algaeita
          Bumping this up, just flashed GrapheneOS, Singpass doesn't work, shows "Device may not meet compatibility requirements" after intro page.
          After keying in OTP, shows this error code: 88-S15-EG-20

          Hope someone with success can advice.

            other8026 locked the discussion .

            sibu12345 first of all, we have a tag forThird party apps and services now, so that can be used instead of this post (so I've locked the post). Next time, feel free to start a new discussion!

            sibu12345 Device may not meet compatibility requirements

            Sounds like the app is detecting something that it doesn't like about either your setup or GrapheneOS. I'd suggest trying some of the suggestions listed in this thread: https://discuss.grapheneos.org/d/8330-app-compatibility-with-grapheneos to see if you can get the app to work.