Upgraded my phone today and can't login to revolut anymore. I can't even cancel my metal sub now??
This is fucking stupid. I just gave a 1star review on google play, and all my friends are doing the same right now (we all use graphene).
I will also write a mail to support to cancel my sub, as I can't use it anymore. I was almost considering an ultra sub, but this pisses me off A LOT.
treenutz68 Perhaps one note of interest: starling bank has roughly 4 million customers, while Revolut (the company at issue in this thread) has 45 million customers. Perhaps the size has something to do with their flexibility and responsiveness to a limited number of customer complaints?
It's only been 7 days since GrapheneOS users first contacted Revolut about this. Unless a flood of users start reporting that Revolut is telling them that "no, GrapheneOS will never be allowed, sorry, this comes directly from our developers", I'm personally not yet inclined to conclude that Revolut is going to ignore this – even if it feels like a lost cause. Might be worth noting that in general developers usually have a ton of things to do, and other "bugs"/problems might be prioritized even if others aren't going to be ignored and might be looked into in the future in spite of only affecting a minority of users. I don't think a week is a lot of time in that context.
cdflasdkesalkjfkdfkjsdajfd Not too hopeful. These are usually comments that just hope that customer service will react quickly. I hope I'm wrong...
I hope it's not just some customer service representative that has misunderstood some feedback they received from a developer, and assuming wrongly that they are allowlisting GrapheneOS. They seem to have been given stock replies that they are handing out to us almost verbatim, and this is the first time they've said that it'll start working again. But we'll see!
Since they sent me a case ID I already sent them an email about it (adding info to my previous contact with them; I was honest about already having been in contact with Revolut support via the app, so I don't think they'll see it as spam). No harm in us continuing to push this, as long as they don't see it as spam.
Just left my 1 start review, even though at the moment I'm currently on stock.
" Stopped working on GrapheneOS which has a stronger security model than Google's Play Integrity API.
Time to move on from Revolut if you don't revert your decision.
Thank you "
