My 5a has the black screen of death. Other than the screen issue, the phone appears to be functional (bluetooth devices autoconnect and I can make calls over bluetooth). Asurion directed me to google support. Google support says they will repair it, but they will first perform a factory reset. My primary concern is recovering data that I have on the phone, so I do not want to do a factory reset.
Is there any method for me to pull data off the phone without a functional screen?
Thanks in advance and apologies if this has already been asked and answered.