• General

  • Graphene OS intermittently fails to ring for incoming calls

It comes and goes, and there is no rhyme nor reason to explain how or why it happens, but I can be sitting down with the phone laying right in front of me {face-up) on a table, and the next thing I hear is a notification that I missed an incoming call, and that I have a voicemail. Luckily it doesn't happen every day, but it's very annoying when it does. Anyone else having such experiences? Pixel 8.

    donotworrybehappy
    I had the same experience yesterday. Full cell coverage and I'm sitting with my phone in front of me on the desk. A colleague tried to call me on both sim numbers but all I got was a notification of a missed call and a voice mail a while later.

        I have the same problem for months with the P8 and P6a. Both phones have different providers (Telekom and O2).
        It also occurs in airplane mode with voWiFi.

        I should include that my signal strength is -95 dBm, and seldom is worse than -100 dBm, so I wouldn’t expect o have problems.

        donotworrybehappy Some questions:

        • Is this in the owner profile or a secondary user profile?
        • If in a secondary user profile, have you removed or disabled the phone app in the owner profile?
        • Are you using the stock phone app or are you using a different one?
        • Do you have any issues with outgoing calls?

            I also experience this intermittently. Using the owner profile, it can happen for regular mobile calls, vowifi calls and signal calls. Using GOS phone app and play store version of signal with play services installed and background battery enabled

            DND not enabled, all ringtones and notifications are on loud. outgoing calls are never an issue

              Yes. I've been having the same problem. T-mobile, Pixel 6, only one profile, Google Dialer.

                Pretty sure i've had this as well. I thought i just missed it but now that i think back i had it on my desk with sound on.

                Its very rare though, at least for me. But i dont get frequent calls either.

                  Croak3114
                  I'm no more popular but when I do get a call it disturbs me that I can miss a call when the phone is right in front of me. Hopefully GrapheneOs people will see these comments and take a look at it. Thanks for responding.

                    donotworrybehappy You can try resetting the settings in Settings > System > Reset options > Reset mobile network settings

                    Also, does the phone app have permission to display over other apps?

                      Same problem, driving me nuts as it seems I miss every few calls. @other8026 phone app on my phone has display over permission. Some calls act normally so it does not seem to be a permissions issue. When it happens the phone shows as off the hook in the top status bar, and when I pull the notifications I can see the incoming call and get to it. But there's no ring sound and the phone app UI does not launch. I had wifi calling enabled (TMobile), just disabled it and will see if that helps.

                        Disable wifi calling It fixes the issue.

                        Settings > Network&Internet > Calls & SMS > Wi-Fi calling

                        donotworrybehappy User321795 privy2naught dregrinfuces rambleon dsdx331

                        With so many people saying they have this issue, I'd suspect this is a new upstream bug introduced in QPR2. It looks like @3zlgi8vre fixed the issue on their end by disabling wifi calling. Can some of you try that too?

                        I've checked the issue tracker and didn't see any mention of others with this issue so it would be nice to have more info if possible. More people testing the wifi calling thing would be very helpful, especially if it does fix the issue for more people.

                                    I thought I was going mental - disabled wifi calling, will update if it has any effect on this.

                                    Well, I am "happy" I am not the only one. From time to time, even though the phone is in front of me. I just get the notification for "missed call" but it never rang in the first place!
                                    @other8026 : I doubt it has anything to do with QPR2 as I had this issue before the latest updates.

                                    I used to have this problem as well, and I see quite a number of similar reports of Pixel 8 owners who run the stock OS. For me it was solved by replacing the physical SIM card, which was at least 7 years old.

                                    12 days later

                                    Also just started having this issue recently (in the past 2 weeks). Theoretically could have been longer and I just didn't know that I missed a call/text. Then one day my spouse was calling/texting me repeatedly and it went straight to voicemail. The calls did not show up as missed calls, and the texts did not show up until 24hrs later when they all delivered at once.

                                    Have a Pixel 8 and AT&T. Have never had wi-fi calling turned on. This is NOT an AT&T issue, as I have another device (iPhone XR) on AT&T and I can still receive calls and texts when my Graphene phone will not. Note that I can still make calls and successfully send texts during times when I am not receiving calls or texts.

                                    It is an intermittent failure. Restarting seems to help, but that could be a coincidence.

                                    5 days later

                                    I am experiencing a very similar problem to what is mentioned above, Pixel 7, AT&T. Certain incoming phone calls not appearing at all. Outgoing phone calls and texts going through; but randomly getting delayed batches of texts (7 texts or so around a day later).

                                    donotworrybehappy This has been happening to one of our Pixel 7s very intermittently. When it happens, outgoing calls on that phone cannot be made either until airplane mode is toggled on/off. Is that the same for you or anyone else replying here with similar symptoms?

                                    We don't have the greatest reception at home so I've chalked this up to carrier problems until now, but I'm definitely curious.

                                      Has anyone from the graphene team responded to this thread? Seems like quite a bit of anecdotal evidence of some type of issue…

                                      While I’m not aware of this happening to me, it’s also the type of issue where you may not realize it’s happening if it’s intermittent and the other party (person calling texting) doesn’t tell you about it

                                      Earlier in the thread, someone said that disabling wifi calling seemed to have fixed the problem for them. The people who said they'd try and report back haven't done so, so maybe it worked for them. I suggest anyone else who has this issue to try that as well. That or try other things to see if they can figure out a fix.

                                      5 days later

                                      I'm disabling WiFi calling and will update no matter the results.

                                        Have the same issue, it happend back in december but stopped at some point when i got a new provider, then it started happening again withing the last 2-4 weeks. im at a point where 50% off calls don't come through and have to revert back from graphene until this issue is solved.