Graphene OS intermittently fails to ring for incoming calls

rambleon

Same problem, driving me nuts as it seems I miss every few calls. @other8026 phone app on my phone has display over permission. Some calls act normally so it does not seem to be a permissions issue. When it happens the phone shows as off the hook in the top status bar, and when I pull the notifications I can see the incoming call and get to it. But there's no ring sound and the phone app UI does not launch. I had wifi calling enabled (TMobile), just disabled it and will see if that helps.

other8026

donotworrybehappy User321795 privy2naught dregrinfuces rambleon dsdx331

With so many people saying they have this issue, I'd suspect this is a new upstream bug introduced in QPR2. It looks like @3zlgi8vre fixed the issue on their end by disabling wifi calling. Can some of you try that too?

I've checked the issue tracker and didn't see any mention of others with this issue so it would be nice to have more info if possible. More people testing the wifi calling thing would be very helpful, especially if it does fix the issue for more people.

dsdx331

I can confirm, the problem occurs quite often, every 2 days or so

3zlgi8vre

Disable wifi calling It fixes the issue.

Settings > Network&Internet > Calls & SMS > Wi-Fi calling

rorob

I thought I was going mental - disabled wifi calling, will update if it has any effect on this.

maximus87

Well, I am "happy" I am not the only one. From time to time, even though the phone is in front of me. I just get the notification for "missed call" but it never rang in the first place!
@other8026 : I doubt it has anything to do with QPR2 as I had this issue before the latest updates.

dregrinfuces

Ditto. I've had the issue for months (multiple updates).

Michiel

I used to have this problem as well, and I see quite a number of similar reports of Pixel 8 owners who run the stock OS. For me it was solved by replacing the physical SIM card, which was at least 7 years old.

rePrivatizing

Also just started having this issue recently (in the past 2 weeks). Theoretically could have been longer and I just didn't know that I missed a call/text. Then one day my spouse was calling/texting me repeatedly and it went straight to voicemail. The calls did not show up as missed calls, and the texts did not show up until _24hrs later when they all delivered at once.

Have a Pixel 8 and AT&T. Have never had wi-fi calling turned on. This is NOT an AT&T issue, as I have another device (iPhone XR) on AT&T and I can still receive calls and texts when my Graphene phone will not. Note that I can still make calls and successfully send texts during times when I am not receiving calls or texts.

It is an intermittent failure. Restarting seems to help, but that could be a coincidence.

bumbum

I am experiencing a very similar problem to what is mentioned above, Pixel 7, AT&T. Certain incoming phone calls not appearing at all. Outgoing phone calls and texts going through; but randomly getting delayed batches of texts (7 texts or so around a day later).

mythodical

donotworrybehappy This has been happening to one of our Pixel 7s very intermittently. When it happens, outgoing calls on that phone cannot be made either until airplane mode is toggled on/off. Is that the same for you or anyone else replying here with similar symptoms?

We don't have the greatest reception at home so I've chalked this up to carrier problems until now, but I'm definitely curious.

applesbana

Has anyone from the graphene team responded to this thread? Seems like quite a bit of anecdotal evidence of some type of issue…

While I’m not aware of this happening to me, it’s also the type of issue where you may not realize it’s happening if it’s intermittent and the other party (person calling texting) doesn’t tell you about it

other8026

Earlier in the thread, someone said that disabling wifi calling seemed to have fixed the problem for them. The people who said they'd try and report back haven't done so, so maybe it worked for them. I suggest anyone else who has this issue to try that as well. That or try other things to see if they can figure out a fix.

Jandals

I'm disabling WiFi calling and will update no matter the results.

Jandals

Jandals update: disabled WiFi calling and it's still occurring.

3zlgi8vre

https://support.google.com/pixelphone/thread/264865035/pixel-7-pro-not-receiving-calls-after-march-2024-update

Exodus7675

donotworrybehappy confirm happening Pixel 6a.
Haven't taken any further debug actions.

aerosola

Confirm happening on latest alpha on pixel 7.

Empress

Have the same issue, it happend back in december but stopped at some point when i got a new provider, then it started happening again withing the last 2-4 weeks. im at a point where 50% off calls don't come through and have to revert back from graphene until this issue is solved.

applesbana

Empress

I thought someone posted this was a pixel issue, unrelated to graphene

Empress

applesbana Yea i noticed now i must have missed that reply. My bad. but kinda make it suck more since then i have no option until google fixes the issue.

GrapheneOS

applesbana applesbana It's not a Pixel or GrapheneOS issue but rather a carrier or app issue. It could mean the carrier lacks reliable VoLTE support when it's being used. For apps, it's generally caused by having a broken configuration without push fully working. For example, Signal or Molly without Play services with unrestricted battery usage not granted to them. Unrestricted battery usage is more hidden away than before since Android 14 QPR2. You need to press the text next to the toggle for background battery usage to access the menu for enabling unrestricted usage.

applesbana It's not a Pixel or GrapheneOS issue. An iPhone won't fix issues with your carrier, unless the issue is that they don't follow standards in a way that only impacts certain devices.

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