Graphene OS intermittently fails to ring for incoming calls

other8026

Is this in the owner profile or a secondary user profile?
If in a secondary user profile, have you removed or disabled the phone app in the owner profile?
Are you using the stock phone app or are you using a different one?
Do you have any issues with outgoing calls?

donotworrybehappy

No secondary user profile.
Stock phone app
No issues with outgoing calls

privy2naught

I also experience this intermittently. Using the owner profile, it can happen for regular mobile calls, vowifi calls and signal calls. Using GOS phone app and play store version of signal with play services installed and background battery enabled

DND not enabled, all ringtones and notifications are on loud. outgoing calls are never an issue

donotworrybehappy

privy2naught
Glad to hear others are experiencing the same thing. Thanks for responding.

other8026

donotworrybehappy User321795 privy2naught dregrinfuces rambleon dsdx331

With so many people saying they have this issue, I'd suspect this is a new upstream bug introduced in QPR2. It looks like @3zlgi8vre fixed the issue on their end by disabling wifi calling. Can some of you try that too?

I've checked the issue tracker and didn't see any mention of others with this issue so it would be nice to have more info if possible. More people testing the wifi calling thing would be very helpful, especially if it does fix the issue for more people.

other8026

donotworrybehappy You can try resetting the settings in Settings > System > Reset options > Reset mobile network settings

Also, does the phone app have permission to display over other apps?

dregrinfuces

Yes. I've been having the same problem. T-mobile, Pixel 6, only one profile, Google Dialer.

Croak3114

Pretty sure i've had this as well. I thought i just missed it but now that i think back i had it on my desk with sound on.

Its very rare though, at least for me. But i dont get frequent calls either.

donotworrybehappy

Croak3114
I'm no more popular but when I do get a call it disturbs me that I can miss a call when the phone is right in front of me. Hopefully GrapheneOs people will see these comments and take a look at it. Thanks for responding.

donotworrybehappy

User321795
I'm happy to have found someone else experiencing the same thing. At least I'm not the only one. Thanks for responding.

rambleon

Same problem, driving me nuts as it seems I miss every few calls. @other8026 phone app on my phone has display over permission. Some calls act normally so it does not seem to be a permissions issue. When it happens the phone shows as off the hook in the top status bar, and when I pull the notifications I can see the incoming call and get to it. But there's no ring sound and the phone app UI does not launch. I had wifi calling enabled (TMobile), just disabled it and will see if that helps.

dsdx331

I can confirm, the problem occurs quite often, every 2 days or so

3zlgi8vre

Disable wifi calling It fixes the issue.

Settings > Network&Internet > Calls & SMS > Wi-Fi calling

rorob

I thought I was going mental - disabled wifi calling, will update if it has any effect on this.

maximus87

Well, I am "happy" I am not the only one. From time to time, even though the phone is in front of me. I just get the notification for "missed call" but it never rang in the first place!
@other8026 : I doubt it has anything to do with QPR2 as I had this issue before the latest updates.

dregrinfuces

Ditto. I've had the issue for months (multiple updates).

Michiel

I used to have this problem as well, and I see quite a number of similar reports of Pixel 8 owners who run the stock OS. For me it was solved by replacing the physical SIM card, which was at least 7 years old.

rePrivatizing

Also just started having this issue recently (in the past 2 weeks). Theoretically could have been longer and I just didn't know that I missed a call/text. Then one day my spouse was calling/texting me repeatedly and it went straight to voicemail. The calls did not show up as missed calls, and the texts did not show up until _24hrs later when they all delivered at once.

Have a Pixel 8 and AT&T. Have never had wi-fi calling turned on. This is NOT an AT&T issue, as I have another device (iPhone XR) on AT&T and I can still receive calls and texts when my Graphene phone will not. Note that I can still make calls and successfully send texts during times when I am not receiving calls or texts.

It is an intermittent failure. Restarting seems to help, but that could be a coincidence.

bumbum

I am experiencing a very similar problem to what is mentioned above, Pixel 7, AT&T. Certain incoming phone calls not appearing at all. Outgoing phone calls and texts going through; but randomly getting delayed batches of texts (7 texts or so around a day later).

mythodical

donotworrybehappy This has been happening to one of our Pixel 7s very intermittently. When it happens, outgoing calls on that phone cannot be made either until airplane mode is toggled on/off. Is that the same for you or anyone else replying here with similar symptoms?

We don't have the greatest reception at home so I've chalked this up to carrier problems until now, but I'm definitely curious.

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