zid im now having a problem wit the sim card, it says "No Connection" when sim in, ive found some info that some pixels have this issue, will it be that? Or do you know ways around it or do I have to send phone back?

https://discuss.grapheneos.org/d/4329-issues-with-mobile-data

"No connection" is a symptom of some problem among many possibilities -- it's not a problem itself. In the thread you cited different people had different outcomes. For example, one posting was about a problem with provisioning settings inside the user's cellular company, nothing about the phone or the OS: https://discuss.grapheneos.org/d/4329-issues-with-mobile-data/17

Sometimes the problem is that a SIM card needs to be replaced.

Can you try some of the things suggested in "Carrier Functionality" on the GrapheneOS web site, and also things suggested in the thread you cited? One of those things may work, though it's hard for us to guess which one.

You could also try providing us with more information. Which carrier are you using? How old is the SIM card? If the SIM card was working in some other phone, what phone was that?

    Thanks for your response

    Ive already tried whats in the thread hence asking here,

    Ive also contacted my carrier who say the sim is fine, it also works in other phones. The conclusion ive found is with "
    APN" but when I go to it in the phone its not accesable.

    Hope that makes sense

    • de0u replied to this.

      zid Ive already tried whats in the thread hence asking here

      Can you confirm that you have tried

      • A different SIM card
      • Visiting different locations
      • Forcing 4G (LTE) and also allowing 2G
      • Resetting mobile network settings (and then rebooting)

      zid Ive also contacted my carrier who say the sim is fine, it also works in other phones.

      Which other phones? How old is the SIM card?

      zid The conclusion ive found is with "APN" but when I go to it in the phone its not accesable.

      For people to help you with APN editing it will be very helpful for you to disclose which carrier you are trying to use.

      Three questions in this post are questions that were previously asked, but not answered. If a question is asked which you cannot provide an answer to, please explicitly indicate that you can't provide an answer to that question, instead of just not responding to it. Thanks!

            @zid I've seen a number of people on this forum with the same issue who've fixed connectivity issues by getting a new SIM card. It's more common than you might think.

            Also, since you linked a discussion about mobile data not working, is the issue that your mobile data is off? You can check if you can toggle it on in the owner profile by doing the following: swipe down from the top of your phone's screen so you see the quick settings tiles, then tap the "Internet" tile, then if you see mobile data, can you toggle it on?

            If those things don't work, have you tried resetting your network settings? From owner Settings > System > Reset options > Reset Mobile Network Settings.

            Hi ive tried all of the following

            A different SIM card
Visiting different locations
Forcing 4G (LTE) and also allowing 2G
Resetting mobile network settings (and then rebooting)

            Ive tried 4 different sim cards, Ive ordered a new one as well, I reckon it could be at least 3 years old. The carrier im using is BT in the UK.

            Ive checked mobile data toggle

            Thanks in advance

              zid This hasn't come up, so I think it's worth asking... Was the phone working before installing GrapheneOS? Were you able to make phone calls and use mobile data? In an earlier post you asked if you should send the phone back. Is this a new phone?

              I'm not familiar with your carrier, but I would imagine it's a supported carrier just based on the location and the fact that they seem to sell Pixels in their online store. The phone should just connect without any configuration or other nonsense. I'm wondering if there's a different issue.

                  I've asked the guy who I bought it off on eBay and he thinks the phone may have been blocked before he sold it to me, is this a thing and can I unblock it? Tbh I've set the phone u now I'd rather just fix it then send it back. Any ideas?

                  Many thanks

                    zid your carrier should be able to see if your imei is blacklisted . there are online services but I don't know the reliability of then .

                      Can anyone let me know if this is a Grapheneos error or phone carrier error as the carrier seems to think its the phone, ive been trying to do this 4 nearly a month now, so if someone can help would really apprecaite it, Is there also any advice on apn ediditng as previously asked.

                      Kind regards

                      • de0u replied to this.

                        zid If you flash back to Google's OS (which will wipe your data), and the issue persists, it won't have been a GrapheneOS issue, hence other8026 's earlier question, which has not been answered yet.

                            One reason is becaue I have a lot of stuff ive transfered now so dont really want to wipe it, I know I can probably backup but ive tried using usb and it was a nightmare.Also because ive spent lots of time on this and have a lot of things on the new phone I really dont want to have to go through all this again so if theres anyway I can get it done without sending back I would really apprecaite that.

                            Ive run a test using Checkmend as a final resort everything is showing fine apart from

                            https://www.checkmend.com/uk/

                            Ever Blocked: The device has been reported lost or stolen in the past to a phone network. (This had orange attention sign

                            Currently Blocked: The device has been reported lost or stolen to a phone network and will not function on some networks (This had a red cross next to it

                            Stolen: We do not know of any non-network stolen reports for this device. This had a green tick

                            The rest had green ticks, I have the pdf if you wanted to see but I dont kniow how I would show it here, maybe screenshot?

                            I guess this is my last resort. If anyone can help

                            • de0u replied to this.

                              zid Unfortunately, if the IMEI is showing up on carrier block lists, probably most carriers will block the device, and it is pretty likely that the block will be permanent. Maybe you can get some use out of the device on Wi-Fi only? Or maybe you can return it to the seller for a refund.

                                Is there a guide on how to get back to google rom