primipare no offence but you were asked couple of times to say the name of the app or provide a link to it. How can we know the source of your pain if you don't say where exactly you hurt?
Educate yourself, critique your knowledge. I am pretty sure your bank services are accessible via web. Saying something like "I might have to leave GOS because something currently doesn't work for me" is wrong. Just because you don't see solution to your issues, it doesn't mean it isn't there. Perhaps you look wrong way and it's right behind you. I just felt like it's something I had to say. This forum"s past is full of examples of this kind.