Since the latest GOS upgrade my main bank app doesn't open. This is a huge problem for me.
It doesn't open the app to do the finger print test.
Can anyone help?
Bank app no longer working
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Can you give more details btw
primipare try posting with details such as phone model? app name? Os version? to help get informative responses. Native debug enabled/disabled? Exploit protection compatibility mode enabled/disabled?
Had the same issue on my 4a5g.
Simply rebooting the phone a few times fixed it for me.
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Pixel 7
build number TQ3A.230705.001.2023071100
native debug enabled
exploit protection - can't find it (not using an english language system. I have something called "reliability agent", maybe? Value is none.
I open the app, i click "connect" and normally the finger printer opens for me to log in. Now, the wheel is just turning endlessly saying "loading". I've restarted the phone
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primipare can't find it
Long tap on that app -> Click App Info -> Click Advanced -> Enable Exploit protection compatibility mode
[deleted] did that, no change. i restarted twice, still not working.
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primipare Clear app data and try again, and If you installed your bank's app from Aurora store, Reinstall it from the Google Play store.
[deleted] Not better. I did reinstall it from Google Playstore, deleted cash and all app data, rebooted the phone.
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primipare Then maybe that's a bug in that app itself or the app doesn't know how to handle itself when a device doesn't pass MEETS_DEVICE_INTEGRITY of Google's Play Integrity API.
[deleted] The app used to work flawlessly. Massive issue if it won't anymore. I'd probably have to leave GOS
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primipare Use a web interface if the bank has one. I never use a bank app.
[deleted] I need the bank app to be able to log into my account via the webinterface. :'(
I just tried with another bank's app which I hadn't bothered to configure as I hardly use it, configured it and that works. I might have to change bank just for the sake of GOS lol.
treequell how do i do that?
Also, make sure that all three Google apps: Google Play Store, Google Play Services, and Google Services Framework are installed and have the network permission enabled.
- Edited
Furthermore, if you could send me the link to the app in the Play Store, I can test it on my phone.
treequell apologies for being such a no-knowledge user but how do i enable developper options? can't find it.
all 3 google apps have network permission, this i could see