Time delay of X minutes after X weeks

everythingisinverted

Hi guys,

I have a customer with a really strange problem. Basically, after a couple of weeks the time gradually starts delaying a couple of minutes. Is this a hardware issue, or can it be fixed with a setting?

Thanks!

matchboxbananasynergy

Settings > System > Date & Time. Is "Set time automatically" enabled?

everythingisinverted

Yes, tried both on and off, strange right?

treequell

everythingisinverted Are they using airplane mode all the time?

everythingisinverted

No, I am not. Could it be a hardware issue? Or is the clock not dependend on hardware at all?

everythingisinverted

Anyone any suggestions?

de0u

everythingisinverted Is it possible the device is getting inaccurate time from the carrier due to a local tower providing the wrong time? Is it possible to place a second device there to see if it agrees with the wrong time?

Does anything fix the time? Rebooting the device?

I think we need more symptoms.