Restoring Whatsapp backup is driving me crazy, it doesn't detect local backups and when I get asked to select the account to choose the box is empty and there is just "add account".
Tried to remove and sync account from that box, nothing happened.
I have a Pixel 4a
Whatsapp restore backup
Before telling me "check the other posts on here or online".
It's been like 7 days I haven't managed to find a solution to this problem
- Edited
grapheneosuser
Hello!
Just to double check, did you opt-into Google Drive backup solution implemented by WhatsApp or do you only have a local backup?
Please follow the official documentation of WhatsApp:
https://faq.whatsapp.com/618575946635920/
[deleted]
I know, unrelated. But can anyone say why am I getting a chinese frontend of WhatsApp website upon tapping on link above? Using Vanadium, connected through EU server of Proton VPN.
[deleted] unrelated, I know, but many times, Meta apps wrongly label specific groups of IPs as chinese, russian or iranian, as people use VPN to connect to internet, but leave their GPS data on. So they start labeling those IPs as from their "real" location instead of their "VPN location". So to speak. Hope that makes sense to you, I've seen this happened hundreds of times for VPN users.
grapheneosuser I've performed a local backup recovery absolutely fine the first and only time I needed it, so it's probably not Graphene but something else of your configuration. Do you have Google Services enabled?
Hulk
As I said I tried restoring but I can't because I can't select my Google account when requested
alex_herrero
Yes I do
The way I do it is to copy the entire com.whatsapp folder out of /android/media onto my PC, then drop the folder back in to the same location on the new phone
MBoJaLhV
I did it...
I copied Backup and Databases but nothing got loaded...
Maybe I have to copy Media as well? Let me know
grapheneosuser copy the entire com.whatsapp file, a few levels up from the ones you've copied, and see what happens. It's worked for me when I was having issues before copying and pasting individual folders
grapheneosuser can you please put exactly the path you copied, the original and the destination paths?
Will try and let you know if it works or no
grapheneosuser
Sounds like you want to restore your Google Drive cloud backup of WhatsApp.
In this case you need to uninstall WhatsApp, install Sandboxed Google Play and login to your Google account.
Only after that you shall download WhatsApp from Play Store and try to restore your cloud backup.
I am very confused with the things you say here.
You seem to be trying to restore (both?) local and cloud backups.
That's not how WhatsApp works, you can only do one.
I have a pixel 7 and had the same issue.
The local backup must be placed in /Android/media/com.whatsapp/WhatsApp/ in older Android versions was directly on /WhatsApp/
I cleared all app data, put all the old files in this folder and then after doing the setup i got the recover prompt
lucaf exactly this! That's how it worked for me.
lucaf Hello ! Sorry to dig this post haha
I am currently having these issues. I have tried many things, but nothing works for now. Can you confirm the following path is what you have done, and if not, could you correct me please ? It would really help me ! I can't really try it since I've requested to move my account litterally too many times and I now have like 15 minutes between each new code, and I'm afraid not to be able to do it again haha
0-download the APK from whatsapp.com/android without installing it
1-copy the entire com.whatsapp folder from the old phone into my pc
2-create /Android/media/com.whatsapp/WhatsApp/ on the pixel 7 without whatsapp installed
3-copy the com.whatsapp folder into it, leading to the following path : /Android/media/com.whatsapp/WhatsApp/com.whatsapp (that is where I don't really know, should I copy the whole com.whatsap folder or the 3 subfolder into Whatsapp, leading to /Android/media/com.whatsapp/WhatsApp/Media , /Android/media/com.whatsapp/WhatsApp/Databases, etc ? )
4-install whatsapp by cliking on the APK
5-following the instructions and asking for a new code
Thank you for your help, it is really driving me crazy :,)
Juvbm
You need to replicate the folder structure as it was on the old device, so no leading, copy the 3 folders directly into the WhatsApp folder in Android/media/com.whatsapp. I've also found it necessary to disable backup encryption temporarily (disable Drive backup before doing that) and, oddly, to wait for the backup size calculation to complete when it offers to restore the local backup. It only offers to restore after confirming your number.