I was on a Zoom meeting with Bluetooth headset, zoom installed in a secondary user profile on Pixel 6 Pro. Audio worked well for the first 40 min of the meeting and then suddenly audio went to internal speaker. Bluetooth headset still had enough battery and was connected to the phone.

I tried to plug original wired Pixel earphones, they didn't work, sound was still coming out of the internal speaker. I apologized to people of the meeting, left the meeting and tried to rejoin, it didn't help, sounds was still coming out of the internal speakers.

Tried to connect another brand of wired earphones, original ones again, Bluetooth headset again. Nothing worked, sound was coming out of internal speakers for the rest of the meeting, I couldn't get any earphones to work.

This is at least the second time it happened, the first time was about 6 months ago so it's not a new issue.

Anyone had this problem before? Earphones work with Zoom initially and then get dropped with no way to make them work again? Any solution?

Its a pretty big problem as you can imagine, peeps at work were not excited about silly evalda mocking around with her audio instead of contributing to the discussion... 😿

17 days later

Quick update on this issue... It looks like using Zoom with wired Google earphones connected before joining the meeting works in secondary profile... Will try to keep using it this way and see if it's reliable enough...

There is a known issue with calls not playing audio over Bluetooth devices in secondary profiles. See this issue.
It seems this issue not only affects phone calls but sometimes calls in apps like Signal and in your case, Zoom.

    DeletedUser80 Thanks! It could be related... In my case tho Bluetooth worked for like the first 40 min of the meeting and then no headset worked even the wired ones...

      10 months later

      Sadly the problem with Bluetooth headset on Zoom is back. This time it manifests itself as mic stops working after a while.

      You're on a meeting, your boss asks you a question, you speak and they can't hear you.

      "Evalda, get a real phone ffs!" 😿

      Anyways, a workaround is to reboot your phone just before the meeting. Hope it helps someone in a similar situation.

      Are you indeed using Zoom on a secondary user profile? In that case, judging by the issue linked above, this seems like an upstream issue which they would have to resolve.

        Use a wired headset. I have had similar issues in Zoom, Teams, and with other conferencing software across multiple devices and OSes.