Hello,
I have a Pixel 7 with GrapheneOS installed, and some days ago the touch screen became unresponsive without reason. I would like to factory reset the phone before sending it to warranty, but it seems like I can't do that without using the touchscreen...
Is there any way to reset the device that I missed?
Thanks
Remove GrapheneOS with broken touch screen
CrazyDiamond
https://www.androidauthority.com/android-recovery-mode-3329920/
Pixel Smartphones
1. Turn off your Pixel phone.
2. Once the screen goes black, press and hold the Power and Volume Down buttons together until you see the bootloader screen appear.
3. Use the Volume keys button to navigate to the Recovery Mode option and use the Power button to select it.
Dumdum I don't even manage to turn off the phone... when I try to use Power + Volume Up it will always restart instead of turning off.
CrazyDiamond Power + Volume Up
Its Volume Down, not Up. Just keep holding Vol Down while it boots up and that should work.
CrazyDiamond Step one is to turn the phone off. Press and hold the power button for a long time (more than a minute). Then proceed to the second step.
de0u thanks, I read on some website that it was 30s so that's why it didn't work
Dumdum sorry if it sounds dumb I have practically zero technical knowledge on that, but once I'm in recovery mode I just have a weird android logo saying it's waiting for commands, what should I do next? Do I need to connect the phone to my computer and use abd or something like that??
CrazyDiamond sorry if it sounds dumb I have practically zero technical knowledge on that, but once I'm in recovery mode I just have a weird android logo saying it's waiting for commands, what should I do next?
I think this might be the information you're looking for? https://discuss.grapheneos.org/d/9538-how-to-factory-reset-from-recovery-mode/2
fid02 will this factory reset with a GrapheneOS image, or will it put the stock OS back?
CrazyDiamond
With Graphene.
Dumdum and is there a way to reset with the stock OS?
CrazyDiamond If you have OEM Unlocking enabled, yes.
Note that Google's warranty is not broken just because you installed an alternate OS.
CrazyDiamond
I'm not actually sure. Sounds like you need OEM to be unlocked before replacing the OS. Maybe you can plug a USB mouse into your phone and use that to unlock the OEM?
Dumdum I tried that but the mouse isn't appearing on the lock screen sadly
Dumdum Maybe you can plug a USB mouse into your phone and use that to unlock the OEM?
If their USB-C port setting was set to either "On" or "Charging-only when locked, except before first unlock", I would assume so.
With a factory reset, you might be able to go through the setup wizard with a keyboard and mouse connected as well (note that I haven't actually tested this (yet)).
- Edited
CrazyDiamond I tried that but the mouse isn't appearing on the lock screen sadly
Can you try with a keyboard? Edit: that might be because of the USB-C port setting.
- Edited
CrazyDiamond
If you factory reset, I think that should put the USB back to the default "Charging-only when locked, except before first unlock" setting, then you should be able to use the mouse.
- Edited
Can confirm that the setup wizard lets you use a mouse and keyboard to navigate, but you have to remove any physical SIM card in your phone because USB peripherals will not be activated until after you've entered the PIN of your SIM.
I could navigate through the setup wizard (after a device wipe) with a mouse, then enter developer options to enable OEM Unlocking.
Dumdum If you factory reset, I think that should put the USB back to the default "Charging-only when locked, except before first unlock" setting
The default setting was recently changed to "Charging-only when locked": https://grapheneos.org/releases#2024061200
fid02 Thank you very much for your help, I will try this out