I can confirm that the app version 128.02 is also not functioning, displaying the same error: "Sorry, you can't use this app as we've detected that your device has been jailbroken/rooted. You can still use our Mobile Banking or Internet Banking sites via your web browser."
As previously mentioned by akc3n, this is due to an API issue where your device fails the MEETS_DEVICE_INTEGRITY check.
The only recourse is to persistently contact your bank's technical support, urging them to address the issue by adhering to GrapheneOS's Attestation Compatibility Guide - highly unlikely that they will do that as they don't care about our existence.
It seems that in the future, they may restrict access to only Google Chrome on a Windows mobile phone :)))
Banking apps have updated and are now complaining about root
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pacemaker Why not Embarras them on Twitter?
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mhbcrypto Why do you need a 3rd party to store your gold? I don't. The 3rd party storage problem comes when you are dealing with proxy currencies. I.e. paper money that represents gold held by a 3rd party.
I hadn’t started Lloyds since posting in this thread and now I get, when it does ‘authenticating your device’:
9300101: Sorry, we have de-registered your device as we’ve detected it’s been jailbroken/rooted. You will not be able to use the app but you can continue to use our mobile site.
If I ‘try again’ I get:
App launch failed
Sorry, we’re having a few technical problems. Logging in again may fix the issue, but if this doesn’t help, please try again later. (7)
If I try the app installed in a blank profile as per the instructions above it asks me to login (didn’t do it on that app before) then a similar message (9300100, “Sorry, you can’t use this app as we’ve detected that your device has been jailbroken/rooted…”
So looks like I fired whatever tripwire there is in the app.
I ended up extracting Lloyds apk version 126.01 (installed from Aurora and works fine) from my Pixel 7 Pro to install it on my new Pixel 8 Pro as Pixel 8 Pro gets the latest, non-working version from Aurora by default.
So currently running the 126.01 and will not update for time being.
DeletedUser28
Starling Bank app has been working for me ever since I joined GrapheneOS probably 2-3 years ago. Exception being the Google Pay functionality. I contacted them in 2021 to confirm whether they use SafetyNet but they refused to divulge that information. I don't know whether I should contact them pro-actively and point them to the attestation page, as it's been working well so far.
I wonder what they'd offer as a backup option because you can't do online banking (in browser) without the app. And they don't have physical branches either.
By the way, I saw in the app changelog that they are now dropping support for Android 5. So hopefully it's going to be a while until they enforce strict "safety" checks that are not supported by older devices
DeletedUser28
They have a developer community on Slack, wonder if that is an area to get more information indirectly. Not sure they would offer an alternative but given they support old Android OSes hopefully we're good for another few years.
I am also using Starling app and have no issues at all - installed it in my work profile with sandboxed Google Play services installed and it works like a charm, the latest version downloaded from Aurora Store. I didn't do any workarounds like I did with the Lloyds app.
Even without Play Services it works perfectly, just without notifications.
I had the Lloyds app downgraded to the last working version however today I was shown an error message saying they no longer support this app and I have to update to the newer version. As expected newer version is not working. I honestly don't see how people might want to use cbdc in the future if the current system is such pain in the ass already. fu€k banks
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I'm with Lloyds bank and it's been working fine (app v. 105.02) on the Pixel 4a running graphene, but it doesn't work on my Redmi Note 9 which has the original xiaomi software on but has an unlocked bootloader. However Lloyds is bugging me to update to the latest version of the app and I haven't done it because I expect it not to work anymore. Which is what has happened with another app I use called Shoppix.
Shoppix is a very funny app, it also won't work on the redmi note 9 with an unlocked bootloader, now it giving the 'sorry you are not allowed to use shoppix from a rooted device, please unroot your device and try again' message on the Pixel 4a. Contacting them is a waste of time because they just give you a robotic we don't support rooted phone', tough luck type msg. Any ideas on how to get it to work?
luigi It's happened to me. I took the phone in to a repair shop. The guy had it all day and assured me the phone is not rooted. I have phoned Lloyds Bank a few times now and am told they are aware of the problem, they are looking at solutions, contact them again in a few weeks. That's about 3 months now.
Kottonballs
Marriott still has this issue. Can't we do something to 'hide' the "Magisk detected by app" somehow?