Just purchased a pixel 7a to install grapheneos. I’m following the web installer instructions. I enabled OEM unlocking, connected the device to my MacBook running Ventura 13.0, and when I try and unlock the bootloader to allow flashing I get a “No compatible device found message “.

I’m using the supplied usb-c to usb-c cable and have even tried a different cable to eliminate that with the same result.

Thanks for any help.

    • [deleted]

    What are your USB connection settings in your browser and Pixel 7a? If they are set to denied, you're not going to see your device is connected for obvious reasons.

    wyliecon Can you check fastboot --version on a Mac?
    I'm asking because on Arch I had the platform tools version 34 which were seriously broken (fastboot devices for instance showed me the correct serial on anything connected, but the string there was from my Focusrite Scarlett audio interface), and I think I've seen the same message there.
    On Debian where I still had fastboot version 33.0.3-8952118 everything worked nicely, but as of now it's changed to "at least 34.0.4" on https://grapheneos.org/install/cli#obtaining-fastboot

      wjl I believe they are using the web installer. The step that you mention is specific to the CLI installer.

      • wjl likes this.

      wyliecon I’m using the supplied usb-c to usb-c cable and have even tried a different cable to eliminate that with the same result.

      I recommend trying every possible combination of cables and usb ports you can (C to C, A to C in each port). I had the same problem and the only thing that would get the browser to recognize the device was specifically using an A to C cable in a usb 2.0 port. All other configurations failed. I don't know why this happens but I have seen others solve it this way too (which prompted me to try it in the first place).

      Also, make sure you have fastboot driver properly installed.

      a year later

      Hello,
      Had the same issue using Firefox (with some privacy settings enabled).
      Switched to a vanilla chromium for the install and it worked seemlessly.
      Cheers

        toto123 Firefox isn't a supported browser for the web installer, since it doesn't have webUSB.