disqus_a4OlbSVOoE
Can see the app has a lot of one star reviews on Play Store people are having all kinds of issues
PjMuffin I am getting a "Connection Error" when opening the app.
Not hugely surprising but theres no sign of any kind of connectivity issues in the logs disqus sent us. They didnt say but thought they may be seeing the same error message. From the logs can see the app is blocking you from running with it and we havent been able to work out why.
We are a relatively small team, always have lots to do, and haven't got the capacity to spend time trying to work out exactly whats happening or implement work around for each individual app purposely blocking users and/or being buggy.
This app apparently implement a whitelist of devices. It may be GrapheneOS is somehow falling foul of however they determine that.
Could be various other things they are looking for. May be a combination of a few factors will push it over a threshold.
In the reddit post linked above theres mention of Private DNS, proxy and VPNs being a cause of blocking. Apps can detect a VPN running in a different profile - user, work or Private space
Noticed a negative Play Store review mentioned having to keep enabling location to keep it working. May be worth you trawling through more reviews looking for reports of people hitting the same issue that you are and figuring out a workaround.
Other things that have been reported to us as blocking other, mainly banking, apps
Dev options enabled
Having a private space
App installed in secondary user
Not having Play Services installed
App not installed from Play Store
Using a less common keyboard app for example something other than Google Keyboard, Samsung Keyboard or swiftboard
Heres some relevant things that one anti-fraud / device trust library looks for as risk factors. Should suggest some other things that may be worth trying if they feel relevant.
no_sim
abnormal_time
screen_sharing
short_uptime
risk_rom - any or risky alternative OS?
gps_fake
sys_multiple_running -more than one profile running?
vpn_detected
adb_link
proxy_detected
Finally it could be they are now using Play Integrity to do the device check. Feels like in this case its more likely something else, but it could be.
Do let us know if you get it working