Volkswagen App

sebeichholz

XavDub well I hope that in return you answered that this is not about "and unofficial Home Assistant Integration" but about the official APP from "Volkswagen AG"?

christovftw

I had this response from the weconnect team, I'm not sure if its legit as I feel like we might wee more people complaining about this if it was.

Hello,
Thank you for contacting Volkswagen Digital Services.
We apologize for the inconvenience, but we're currently experiencing a system outage that is impacting app logins. Our technical team is actively working to resolve the issue as quickly as possible. In the meantime, please try deleting the app from your device, reinstalling it, and attempting to log in again.

Thank you for your patience and understanding.

If you have any further questions about our digital services, please reply directly to this email. Further contact options can be found under https://contact.volkswagen.com. When calling, please mention your case number 0004531821 so that we can help you as quickly as possible.

cac9478

The VW app is functioning correctly again on my P10PF with the latest updates installed.

NomadofDoom

cac9478 : Did you change something?

Because for me it is still not working, it sais roughly:

Can not connect to server. Maybe the connection is not allowed in your account.

cac9478

NomadofDoom

I didn't make any changes. It wasn't working on my iPhone or GrapheneOS and then just started working again. So far haven't had any issues since it came back.

avaluedcustomer

Apparently VW decided to shut down the public API.

https://consumerrights.wiki/w/Volkswagen_Carnet_API_shutdown

https://www.heise.de/news/VW-kappt-mit-API-Aenderung-Besitzern-Zugriff-auf-eigene-Fahrzeugdaten-11312757.html (German)

gosuser2

avaluedcustomer

they realized it is now better deal to sell weapons than cars: https://www.jpost.com/international/article-891107

best solution, although not feasible for most, is to change your car manufacturer.

MaxMustermann

It´s still not working for me. See Screenshot:

https://ibb.co/7NTsc5LW

translated to Englisch: Login failed

A connection error may have occurred, or you may not have granted access to your Volkswagen user account. Please try again.

App Version 3.61.0
com.volkswagen.weconnect

NomadofDoom

For me it's also not working with graphenos. Nevertheless, with a stock Android device it is working...

Postman

The My SEAT App (seems to be very near to the VW equivalent) V2.17 stopped working today and told me to update it. And as expected the V2.18 does also not work. It says "App is under maintenance", but GrapheneOS notifies me that this app uses the Device Integrity Check.
I am sure that this check is failing just like with VW app.

Wrote an email to SEAT Connect support, directly adressing the sudden incompatibility of their app with my secure OS.
A quick solution is unrealistic, isn't it?

iswrong

It has been working for me (Sandboxed Google Play, VW app installed through the Play Store), but it has been really flaky, often not uploading or showing "Unfortunately your data could not be loaded." It works without issues on my old iPhone.

iswrong

iswrong Hmmm, this could just be a fluke, but data seems to load again after allowing Contacts and accounts in the permissions of Play Services (I was trying this, because they may be trying to detect if you are logged on with a Google account).

Maritime4165

I re installed the app directly from the play store today and after the GOS update to my device within the past hour, I have the app working again! Needed to have play services running when I logged in but it's now working for me without it again.

TimmyTofu

I'm now getting "Connection failed. Try updating the app or reinstalling it from your smartphone's app store."

I just installed it from Play Store to try again. The app has network and sensors permissions (also tried allowing all, but still no). Play Services are available and the latest GOS update done, but still not working.

iswrong

TimmyTofu Is Contacts and accounts enabled in the permissions for Play Services and are you logged in to a Google account? That seems to have made the difference for me. I think they are trying to check the user's Google (Play) account. Google Contacts Sync in Google Services may also need to be enabled (not 100% sure).

I got similar errors as you did before enabling this permission and it has worked fine since.

Bebef

iswrong Would being logged in to any Google account sufficient or do you have to use said Google account with the Volkswagen app?

I can confirm that using the Google account made other apps with similar issues work for me, but only if I'd use my Google account (or rather the passkey, I think) as the login to that particular app.

iswrong

Bebef I don't think it has to be the same. I'm logged into the VW app using my wife's Volkswagen account.

aaron94

Play services have these permissions but for me it doesn't work.
I still get the message that i should reinstall the app from the app store.
I also enabled the compat mode, but that didn't help.

Bebef

aaron94 What exactly is the "compat mode"?

aaron94

Bebef I mean the "Exploit protection compability mode" at "App Info" of the app.

NomadofDoom

For me it did not work. I added Contacts and accounts enabled in the permissions and also logged into a google account but it gives the same error. I first used the scoop mode but this did not work and then tried the full mode,but no chance.

slartybartfasd

That's cancel culture. They just do whatever they want. But I think, for many customers, software availability is a key factor in their purchasing decision "ID or not ID".
If you have a look at the app reviews on Google Playstore, there so many GrapheneOS users having the same problem...
I've terminated all my software contracts with VW effective immediately (there is a form on the website).
Reason: Android app doesn't work.
Let's see if that provokes some answers.

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