Hey all,
I've been running graphene for a while on my 5a with no problems, then randomly today the screen stopped working after a software restart. It hasn't been dropped recently and can't remember any significant drops the phone has had. Plus, it's strange the screen was working 100% fine and then completely black after the restart. I tried holding down the power button for a while as well as the power button and the volume down button, and no luck bringing the screen back. I can tell the haptics are still working and the phone will buzz a bit, but the screen is still black.
So two questions?
- Anything I should try to bring the screen back?
- If I can't bring the screen back, how do I retrieve data from the phone? It would be great to pull contacts, photos, etc. But since I usually have to allow data transfer from the phone, I would have no idea how to connect to the phone to do anything other than charge.