Swedbank app doesn't work on Android 14

uthunku

Hello, Swedbank app stopped working on my phone since Android 14 update. The GUI is completely unresponsive - pressing on buttons when the app is open doesn't do anything. Here are some more details:

The phone is Pixel 6
Runs the newest version of GrapheneOS
Phone is using Sandboxed Google Play
Tried restarting the phone
Tried re-installing the app
Tried enabling "Exploit protection compatibility mode"

Still, nothing I did helped. Do you have any suggestions on what else I could try? Or should I contact the bank and hope that they'll fix the issue? Thanks.

[deleted]

uthunku https://github.com/GrapheneOS/os-issue-tracker/issues/2578#issuecomment-1773279515

akc3n

uthunku it looks like community members have provided the troubleshooting steps here already. If your issue is resolved, may you please mark this as solved.

These are the current compatible Sweden related banking app reports. If your banking app isn't listed here. Would you kindly please consider submitting your banking app report here. Github account is required.

Note:
I'll be working on adding a list of non compatible banking apps in the near future.

DeletedUser29

Have you read and tried this guide?
https://discuss.grapheneos.org/d/8330-app-compatibility-with-grapheneos

And there are like a dozen Swedbank apps that I can see, so which specifically are you trying to use?

[deleted]

DeletedUser29 OP uses Smart-ID so it might as well be lv.swedbank.mobile or lt.swedbank.mobile from the GitHub issue.

DeletedUser29

[deleted] I believe you're right. Tried installing Swedbank Lietuva and unresponsive buttons. But as per your link, turning off Native code debugging does fix that issue.

@uthunku If that is indeed the app you're using, as per @[deleted]'s link, go to Settings➔ Security➔ Turn off Allow native code debugging and the buttons will start working again.

uthunku

Thank you for helping me out, I've disabled "Native code debugging" and Swedbank Lietuva works now.

Someone on GitHub mentioned that disabling this feature might break other apps such as Smart-ID, but I personally haven't encountered any issues.

Not sure how to add the tag "Solved" though ;)

akc3n

uthunku thanks for the feedback and I'm glad it now is now working for you.

Not sure how to add the tag "Solved" though ;)

I've marked it as solved.