Grab- Taxi app Crashes

shaldon

In my country, Grab( an alternative to Uber) is the most popular taxi app. I installed it on a user profile with Google Play Services, Google Play Store.
But everytime I open it, it crashes and the whole phone screen turns white.
It's worth noting that the crashes still occur whether I install it via Aurora or signed-in Google Play Store.
Any help would be appreciated.

matchboxbananasynergy

As a first step, go to Settings > Apps > Grab and if you see an "Exploit Protection Compatibility Mode" toggle, toggle that on and try again.

jarell

Hi. Thought I'd mention that my Grab app works fine. Installed it through Aurora and on a work profile with Google Play Store. Exploit Protection Compatibility is turned off too.

I hope this helps with your troubleshooting.

shaldon

Tried Exploit Protection Compatibility Mode ON and OFF, both didn't work.
The guy above was kind enough to share that his Grab app works fine.
Maybe it has something to do with hardware rather than the settings? Mine is Pixel 6 btw.

jarell

shaldon I'm on the Pixel 6 too. I've had issues with other apps the past where they didn't detect that Play Services and Play Store was installed. After reinstalling the problematic app it usually works after.

shaldon

jarell I set up a whole new user profile, installed everything Google Play Services, Google Play Store and of course Grab app.
And yet the crash still occurred.
Anyway, thank you for sharing your comment.