ING banking to go (banking app) does not work

RubixCube

Hi all, did any of you get this app to work? I downloaded the app and it crashes when you try to log in or open settings. I am using the German app.
I am considering opening a bank account with them, but if the app doesn't work, then I won't.

Anyone using it with grapheme?

Thanks!

unwat

RubixCube

I see the app "ING Banking to go" is listed on this website: https://privsec.dev/posts/android/banking-applications-compatibility-with-grapheneos/#germany. Not sure if you're talking about another app or not.

It sounds like the app might be crashing because of a memory bug. Apps with these kinds of memory bugs can crash because of GrapheneOS's secure memory allocator. You can try enabling "exploit protection compatibility mode" here: Settings > Apps > All Apps > *app name* > Exploit protection compatibility mode. Once enabled, try opening the app again.

matchboxbananasynergy

It is also possible that native code debugging is disabled. Check Settings > Security> and make sure that native code debugging is enabled.

RubixCube

I tried both advices and enabling native code debugging does the trick! App no longer crashes! This actually solves the same problem for 2 other apps that did not work with my phone previously! matchboxbananasynergy Thank you so much, this is incredible!

matchboxbananasynergy

RubixCube That toggle provides a minor benefit when disabled, but it's intentionally left enabled by defautl because some apps won't work without it. It sounds like you toggled it at some point.

Glad this was sorted out!

SpeedBrophy

Just had the same issue with my Chase Banking app and this solved it. Thanks guys, really like the Graphene OS