HMRC app compatibility

santy

I couldn't find anything on the forum about the UK HMRC app. Unfortunately, when I try to sign in, the app (installed from Aurora Store) complains "Your browser is not supported. Use the latest version of Google Chrome, Samsung or Firefox browsers" and I can't do anything more. Tested on a secondary profile both with and without Google Play Services (same result).

Any suggestions to make it work? Thanks.

chinook

Yeah, weird behaviour. I even tried installing Brave and setting it as the default browser, but didn't help.

This is probably not the official way of getting access, but this is how I got my app to work (just installed it from the Play store):

remember I installed Brave [temporarily] and set it to default. Maybe it's unnecessary.
tap Access Codes, Set up a new access code
"I do not have a QR code" (you could probably create one online)
Sign in with app
Sign in with your Gateway user ID, enter 2FA code
create a PIN

I logged in, uninstalled Brave, app still works.

santy

chinook Many thanks, your workaround works perfectly! I confirm that you don't need to install any browser for the procedure to go through (Vanadium is enough). The login process is quite slow and I noticed that some minor functionalities are broken (e.g. I couldn't save, print to PDF or share my NIN letter), but most of the stuff works.