jven27 Could it be anything else?
I could be -- though the cable is more common.
The message suggests that the installer was able to communicate enough to see the phone, then asked it for something, then was told by the USB layer that something went wrong. That's why the cable (which, again, is a very common source of trouble) seemed like a good suspect.
What is the exact sequence of events? Does the transfer work for a while before that message occurs? Which version of which OS is running? Which version of which browser? Is the phone sitting still on a flat surface during the installation attempt?