Help with Nomad eSIM in Japan

HeplWanted

I am in Japan and my esim was downloaded successfuly but can't connect to anyone. Tried to give it every permission possible , to do every magic. It doesn't allow me to change APN and the internet won't start flowing. Help! Please! I use nomad esim

other8026

HeplWanted It's really hard to know what could be going wrong based on the provided information.

You said that it was "downloaded successfully," so do you see the network listed under Settings > Network & internet > SIMs? Also, were you connected to a wifi network when setting the eSIM up?

HeplWanted It doesn't allow me to change APN

That doesn't sound right. Do you have airplane mode on or something?

JustBeginnez

HeplWanted

Roaming is enabled?

HeplWanted

I am not sure. It said it is connected yet it has so connection

HeplWanted

other8026 yes

other8026 yes I see it. I also tried with revolut esim but it also failed and yes I had internet when donwloading it. It is connected but it can't connect with any internet provider. I tried manually but that it can't connect to them

HeplWanted

JustBeginnez yes it is

JustBeginnez

HeplWanted
You have not set up the APN given by the provider?

Can you change the APN?

HeplWanted

JustBeginnez no I can't. Neither with the nomad one nor with the revolute one- I am on owner profile, 9 pro.

HeplWanted

Access point names settings not available for this user - when I open it this comes

other8026

HeplWanted you should be able to see those settings in the owner profile under Settings > Network & internet > SIMs > *carrier name* > Access Point Names. I just tried on my phone and I can make changes there. Just make sure when you tap the carrier name and the APN, you tap the text to the left, not the radio button or toggle on the right.

mrket

HeplWanted Access point names settings not available for this user

This text just means no APN is set yet, you should have a plus ('+') button on the top right allowing you to add a new one.