App from Google play - Pixel is on allowed device list but won't work

Cdc · 2025-04-03T13:30:50+00:00

Hi, can anyone help with this? I'd like to download app from Google play but getting a message "This app won't work on your device".

The app support got back to me and said that both my devices (P8pro, P8a) are on the list of allowed devices.

Aurora won't work either. It does download, but won't play following error message that it wasn't installed via Google Play.

I am thinking is there any particular setting I need to have in order to make this one app working?

teezeh · 2025-04-03T13:44:25+00:00

Cdc Which app is it?

Cdc · 2025-04-03T13:51:35+00:00

teezeh Bigvu teleprompter

teezeh · 2025-04-03T15:00:31+00:00

Cdc Bigvu teleprompter

Lots of comments at Google Play call this app a “subscription trap”. Are you sure you want to install it?

other8026 · 2025-04-03T16:01:20+00:00

Cdc Sounds like they've set up the settings for their app on Google Play to not be available to devices that aren't certified by Google. If you're in touch with them, ask them to change that. Basically, undo this https://support.google.com/googleplay/android-developer/answer/11395166

Cdc · 2025-04-03T17:05:49+00:00

teezeh Yeah, pretty sure. I have "no trap" subscription.

Cdc · 2025-04-03T17:17:16+00:00

other8026 Thanks for reply. I'll let them know. Also, is there any way on how to bypass the whole thing with GP integrity thingy?

other8026 · 2025-04-03T18:42:03+00:00

Cdc I think you can install the app with Aurora. In the past, was the app is already installed, Play Store could update the app. I'd imagine it still works this way.

Cdc · 2025-04-03T19:50:29+00:00

other8026 Aurora didn't work unfortunately. Seeing a message about it's not been installed via Google Play.

other8026 · 2025-04-04T08:26:25+00:00

Cdc then your best bet is to complain to them about the app not being available. They can do that by changing one setting in Google Play.