Thunderbird wont show any notification

lovefromisrael

hello. ive Thunderbird.
even tho i get emails, i never got any notification for the app. everything is set on in the notifications settings. is that a known issue?
what can i do to fix it?
thanks and love from israel

de0u

lovefromisrael everything is set on in the notifications settings.

It would likely be productive to list which settings have been made.

Also, what is the battery optimization setting for the app?

Does it never show notifications, or just often not?

Oggyo

lovefromisrael

Check if you granted "Notification Permissions" for the app.
In Thunderbird - check if the folder-specific notifications are enabled --> Hamburger Menu >> Manage Folder >> Pick Inbox or the folder you are looking for >> Notification (toggle).

lovefromisrael

de0u
hello
never.
should i check how it will be with unrestricted battery usage? at the moment it is on 'optimized'
which other settings do you mean?
do you need me to upload a screenshot or something?
:))!

de0u

lovefromisrael never.

If "never" then I think Oggyo 's suggestion should be followed first. If it were just "often not" then I would suggest unrestricted battery usage.

lovefromisrael

Oggyo

it was on.
in was toggled..
should i only left with the unrestricted battery usage option?

tnx

Oggyo

I don't know then.
Check in the App Info - if the Messages notification is not set to Silent, etc.

lovefromisrael

i've checked already.....
maybe i will clear the storage and configure again..

lovefromisrael

if i will clear storage and re configure it might solve the problem for it?

ccmusic

May I add to this discussion? Notifications do not work for me eirher. Notably, although the permissions are on, they are all listed under "unused app settings". (I have noticed that some privileges for several apps end up in unused app settings, I have assumed this has something to do with the OS.) I am running sandboxed play services/playstore (I needed carrier app to set up phone). I am using latest thunderbird from f-droid.

lovefromisrael

anyway
i've switched to fairmail..
not for this reason alone

ccmusic

So, it turned out I did not have notifications turned on in the Thunderbird account settings. It also turned out I did not have notifications enabled in apps->special privileges for google play services. I enabled both and notifications are now working. Not sure if I needed play services notifications enabled or not.

I have been using Thunderbird and K9 a long time. (I could not get oauth to work for my gmail account though.)