Thunderbird not checking e-mail automatically

LeslieFH

I have an issue with an IMAP work mail account that I need notifications for: Thunderbird does not notify me about new e-mails, even though I've set battery use to unrestricted, folder poll frequency to 15 minutes and configured notifications for all new mail.

I have to manually open the app and swipe to refresh to check if any messages have arrived, which doesn't work for me, I can't manually refresh e-mail every fifteen minutes to make sure I don't miss any potential work.

In stock OS Thunderbird worked just fine. What am I missing? Gmail notifies me about new mail just fine, if I can't get Thunderbird to work in GrapheneOS I'll end up adding this account to Gmail, which is kinda ironic since I switched to get some privacy from Google. :-\

LeslieFH

OK, so I've found out a reddit post on how to set up push notifications for IMAP and it looks like they're working for a cost of a permanently displayed notification, but I'm still not happy about the Fetch option not working at all.

secrec

LeslieFH a cost of a permanently displayed notification

So turn off the notification and be happy.

Hint: The foreground service notification you are complaining about is a different notification channel from the email notifications, so you'll still be notified as you expect to be.

Oggyo

TB works fine for me even with the default (Optimized) battery power. I have auto-pull on specific folders every hour. But remembering push worked before, too.

Are you looking for a specific IMAP folder or the default Inbox?

AlphaElwedritsch

Push is no longer in global receive email setting, it's now in each folder setting.
Is it activated for you in the folders you want to use push?

DeletedUser130

It has nothing to do with GOS.

And the solution is to configure the below:

Android Settings > Apps > Special App Access > Alarms & Reminders > Thunderbird > Allow Setting Alarms And Reminders = On

Oggyo

DeletedUser130 Android Settings > Apps > Special App Access > Alarms & Reminders > Thunderbird > Allow Setting Alarms And Reminders = On

Just FYI - mine is off (not allowed) and notifications work fine (scheduled pull). Again, the OP should check the folder sync and notification settings (Manage Folders).

DeletedUser130

LeslieFH

Thunderbird is not present at all in "Alarms & Reminders" special permissions section

That's not accurate. It is present there.

Oggyo

Push is no longer in global receive email setting, it's now in each folder setting.
[...]
Again, the OP should check the folder sync and notification settings (Manage Folders).

No, because the OP had already stated that Push would already work, which would make that completely obsolete.

Oggyo

Just FYI - mine is off (not allowed) and notifications work fine (scheduled pull).

There's no reason to use Pull when Push can be used instead.

And it's required for Push: https://support.mozilla.org/en-US/kb/configure-push-email-thunderbird-android#w_alarms-reminders-permission-for-android-13-and-above

LeslieFH

So, this was the issue of folder sync and notification settings, indeed. Thunderbird is not present at all in "Alarms & Reminders" special permissions section, but after setting the sync settings for folders it works in pull mode and it works for push too (even after removing the "waiting for email" notification). Thanks. :-)

Oggyo

DeletedUser130 There's no reason to use Pull when Push can be used instead.

Please, every use case is different. I personally prefer pull or manual check.
No need to bump the thread, as you see according to OP it was resolved. Peace.

LeslieFH

DeletedUser130 That's not accurate. It is present there.

Maybe it should be there but it definitely isn't there on my phone.

https://hell.pl/leslie/Pixel_permissions.png

DeletedUser130

It would be there, when following the instructions from the Thunderbird Android manual (which is not the GOS forum), which does not instruct to set the battery background usage to Unrestricted: https://support.mozilla.org/en-US/kb/configure-push-email-thunderbird-android

LeslieFH

DeletedUser130

Indeed it appears there after disabling unrestricted battery use, which I enabled trying to solve the lack of notifications, thanks. :-)