This app keeps crashing. I turned on the campitability mode in the settings but I still get the same issue. Any ideas what's going on? Error logs are below.
`
type: crash
osVersion: google/comet/comet:15/AP4A.241205.013/2024120900:user/release-keys
flags: dev options enabled
package: com.zoho.zohoone:92, targetSdk 34
process: com.zoho.zohoone
processUptime: 3044 + 234 ms
installer: com.android.vending

android.database.sqlite.SQLiteConstraintException: FOREIGN KEY constraint failed (code 787 SQLITE_CONSTRAINT_FOREIGNKEY)
at android.database.sqlite.SQLiteConnection.nativeExecuteForChangedRowCount(Native Method)
at android.database.sqlite.SQLiteConnection.executeForChangedRowCount(SQLiteConnection.java:939)
at android.database.sqlite.SQLiteSession.executeForChangedRowCount(SQLiteSession.java:791)
at android.database.sqlite.SQLiteStatement.executeUpdateDelete(SQLiteStatement.java:67)
at androidx.sqlite.db.framework.FrameworkSQLiteStatement.executeUpdateDelete(FrameworkSQLiteStatement.kt:38)
at com.zoho.accounts.zohoaccounts.database.UserDao_Impl.deleteSSOUser(UserDao_Impl.java:296)
at com.zoho.accounts.zohoaccounts.DBHelper.deleteSSOUser(DBHelper.java:427)
at com.zoho.accounts.zohoaccounts.AccountsHandler.checkForSSOUserAndAddToDB(AccountsHandler.kt:1102)
at com.zoho.accounts.zohoaccounts.IAMOAuth2SDKImpl.refreshSSOUserDB(IAMOAuth2SDKImpl.kt:3027)
at com.zoho.accounts.zohoaccounts.AccountChooserBottomSheetDialog.populateAccounts(AccountChooserBottomSheetDialog.kt:198)
at com.zoho.accounts.zohoaccounts.AccountChooserBottomSheetDialog.onViewCreated(AccountChooserBottomSheetDialog.kt:109)
at androidx.fragment.app.Fragment.performViewCreated(Fragment.java:3133)
at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:585)
at androidx.fragment.app.FragmentStateManager.moveToExpectedState(FragmentStateManager.java:272)
at androidx.fragment.app.FragmentManager.executeOpsTogether(FragmentManager.java:1899)
at androidx.fragment.app.FragmentManager.removeRedundantOperationsAndExecute(FragmentManager.java:1823)
at androidx.fragment.app.FragmentManager.execPendingActions(FragmentManager.java:1760)
at androidx.fragment.app.FragmentManager$5.run(FragmentManager.java:547)
at android.os.Handler.handleCallback(Handler.java:991)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loopOnce(Looper.java:232)
at android.os.Looper.loop(Looper.java:317)
at android.app.ActivityThread.main(ActivityThread.java:8826)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:591)
at com.android.internal.os.ExecInit.main(ExecInit.java:50)
at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method)
at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:369)

`

  • 3von replied to this.

    3von I managed to get it working by clearing the cache but now Zoho CRM keeps crashing but no error log popped up like with Zoho One

    3von All is fixed now by clearing the storage and cache.

    • de0u replied to this.