I have a Pixel 7a running GrapheneOS. I have a MySudo VOIP account running separate phone numbers and emails for different profiles. messages and emails are coming through with no issue but phone calls never come through, they just go to voicemail. I'm having a similar issue with Zalo. I get the voicemail notification, just not the call. I am however able to make outgoing calls with no issue, so the line is up, its just an issue with the call notifications. I checked with the MySudo Support page (https://support.mysudo.com/hc/en-us/articles/360020182333-I-m-unable-to-make-or-receive-a-voice-call) and followed the trouble shooting instructions. I verified that Receive call notifications is turned on in the MySudo settings. I checked that my device's Do not disturb feature was not enabled. I verified that my device's date and time are set to automatic, I verified that my device is giving notification permissions to the app. I checked that the individual MySudo profiles are set to receive call notifications. I don't know what else to check. Does anybody have any suggestions? or is there a line I can call to troubleshoot? Can I pay someone to do some technical support?
RRhusta
- Feb 6, 2024
- Joined Jan 30, 2024