The-Man Don't give them a version of the phone you think they will want, that wont work, let them tell you.
Great advice. ^^
DirtyDan The best advice I would have is to get them to setup the phone themselves with you. And then just point them toward recommended apps. This means spending time with them and having patience.
Also great advice. ^^ Not only for phone setup and usage. Teaching, listening and learning are becoming lost arts.