eSIM does not work with generic error message

notsch

Hello,
Yesterday I installed GrapheneOS on my Pixel 9 for the fist time.
I had two SIMs in my old phone, so I put one in the SIM slot and tried to add the other one as an eSIM. I enabled eSIM support and tried to scan the QR code, but I only get a generic error message. See image.
Any help?

https://media.discordapp.net/attachments/1457422891590226055/1483380906487189586/errorMessageGrapheneOS.png?ex=69ba619f&is=69b9101f&hm=b8896d97b2e085e65c2b8974258a8f4a510585d8393300fc03bb068ec47e94e7&=&format=webp&quality=lossless&width=534&height=1199

Novalissoide

notsch I count three different users with Esim issue this week solved by turning Developer options OFF and rebooting.

aceblack

hey, there seems to be a problem right now, i have the same issue with a 9 pro xl

notsch

Novalissoide i did turn them off and nothing changed sadly

notsch

Novalissoide Even after factory reset does not work. No settings changed after reset.

Johnnyloans

notsch
Flashing stockOS, activate esim, flash GOS is an option

Novalissoide

notsch Understood.

I concur with @Johnnyloans
Try installing on stock Pixel.

notsch

Johnnyloans Is the esim installed after reflashing GOS? does this not get cleared?

Johnnyloans

notsch

The esim stays.

just don't do a duress pin or a factory reset + select erase esims

Novalissoide

Johnnyloans factory reset + select erase esims

Let me rephrase slightly

don't factory reset with the option 'erase Esims' enabled. (Or Duress wiping which always erases Esims)

Novalissoide

Johnnyloans I just wanted to completely exclude the interpretation that 'you should select erase esims'. 😉

Johnnyloans

Novalissoide

Thanks, for sure could have been confusion