- GOS version 2026030701
- Pixel 7a
Until recently, I was able to set up and use eSIMs with no issue. However, after deleting the one eSIM I was using besides the physical one, I am no longer able to add a new eSIM. When I click on Add SIM > Set up an eSIM, the wheel spins for a few seconds and then returns to the SIMs settings. After another try, a pop up shows up "SIM Manager keeps stopping" and I can retrieve the log of the SIM Manager:
osVersion: google/lynx/lynx:16/BP4A.260205.001/2026030701:user/release-keys
flags: dev options enabled
package: com.google.android.euicc:231071, targetSdk 35
process: com.google.android.euicc
processUptime: 34844 + 404 ms
java.lang.RuntimeException: Unable to start activity ComponentInfo{com.google.android.euicc/com.android.euicc.ui.activation.PreActivationActivity}
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:4514)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4717)
at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:224)
at android.app.servertransaction.TransactionExecutor.executeNonLifecycleItem(TransactionExecutor.java:133)
at android.app.servertransaction.TransactionExecutor.executeTransactionItems(TransactionExecutor.java:103)
at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:80)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2970)
at android.os.Handler.dispatchMessage(Handler.java:132)
at android.os.Looper.dispatchMessage(Looper.java:333)
at android.os.Looper.loopOnce(Looper.java:263)
at android.os.Looper.loop(Looper.java:367)
at android.app.ActivityThread.main(ActivityThread.java:9331)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:566)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:837)
Caused by: java.lang.NullPointerException: Attempt to read from field 'boolean com.android.euicc.data.CarrierInfoList.isDirect' on a null object reference in method 'void com.android.euicc.ui.activation.PreActivationActivity.onCreate(android.os.Bundle)'
at com.android.euicc.ui.activation.PreActivationActivity.onCreate(PG:204)
at android.app.Activity.performCreate(Activity.java:9359)
at android.app.Activity.performCreate(Activity.java:9337)
at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1551)
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:4498)
... 14 more
This could be related to a recent update, because it only started recently.
What I've tried so far but no improvement:
- Restarted phone
- Reset network settings
- Turn off and on eSIM support
- Ensure DSDS is enabled (via ##4636##)
Any help would be appreciated, thanks!