Which emergency number for Switzerland?

leafnose

Does anyone know if having 112 as the Call for help number does work with the phone locked?
For whatever reason, the default number for this feature is 0800 117 117, which is the Transport Police number in Switzerland, and I’m not convinced this one will work without unlocking the phone first.

For obvious reasons, I won’t test it. Does anyone around here have any experience or official information regarding the matter?

nandohyphen1

leafnose I'm not in Switzerland, so I can't speak about the emergency number there, but here's some info that may help.
If you tap Search in settings and search for Call for Help and where the emergency number is displayed, you can click on Tap to change. I don't know if the number you mentioned is considered and "official" emergency number, but you can add non emergency numbers but this message also shows when you click on Tap to change.

If you enter a non - emergency number:
Your device must be unlocked to use Emergency SOS
Your call may not be answered

On the other hand, when your phone is locked, if you go to unlock it (show the pin pad), at the bottom is a button Titled "Emergency". If you tap on that, a dial pad comes up and you can call any phone number. Yes, its safe to tap on the "Emergency" button. I've done it. It won't call anyone, just bring up a dial pad

schweizer

In switzerland you may call 112, 117, 118, 144 or 911 and you will end in the same central and receive help. However the specialists that pick the phone are different. So if you have mental resources dial the specialist numbers 144 for medical issues, 118 for fire or 117 for police.

There is 143 for people who need psychological advice which is a completely different service.

leafnose

It seems that I did not make myself clear, sorry, I forgot to talk explicitly about airplane mode.

Prior to posting my question, I, of course, went to the Emergency SOS menu, and read everything in it.
As stated in the pop-up menu, non-emergency numbers won’t work when the phone is locked. As I understand it, this fact is closely related to the fact that an accepted emergency call attempt will bypass the airplane mode.

A previous case was discussed here regarding France: https://discuss.grapheneos.org/d/7719-emergency-numbers-do-not-work-in-france/14

So, the question is not what are the emergency numbers in Switzerland, but what are the emergency numbers recognised as such by the Swiss GSM networks, that is to say, which emergency numbers will bypass the airplane mode and then be accepted by the antennas. That should be the same answer for numbers that can be dialled without any SIM card in the phone.

I also noted that the first try (quickly pressing the power button at least five times) won’t go all the way of the process, and that I’ll need to do it again. I think that it has been discussed on the forum.

But I finally did the test. Both numbers (0800 117 117 and 112) will turn off airplane mode when the phone is locked – I did the test in AFU mode – and dial the number. I did not, however, wait enough time to hear someone, so I’m still not sure…

Probably9857

leafnose

See https://android.googlesource.com/platform/packages/services/Telephony/+/master/ecc/input/eccdata.txt#176

However, emergency numbers can also be set in a SIM or provided by the connected network. I don't know which source would take precedence.

Since you are specifically asking about airplane mode, I would guess the OS config would be used, since the first question to be answered is whether to connect to a network at all.

leafnose

Probably9857
Yes, that’s the file from the other thread, but I hadn’t taken the time to check it. So thanks.

I don’t know if this routing aspect is relevant or not, but now, I have the same question as in the thread regarding France… I don’t know what’s the difference between normal and emergency routing. For instance, 117 (police) has an emergency routing, while 144 (ambulance) and 118 (firefighters) have a normal routing.
I also just tried 144: it works. Still not quite sure since I didn’t wait for a ring.

EDIT: Maybe this routing has something to do with 2G capabilities?

Probably9857

Under CH:

112 is listed first, with emergency routing
112 is also listed as the fallback
0800117117 is listed last, with normal routing

Seems strange that 0800117117 would be used as the default.

leafnose

As a side note, I just discovered that emergency calls are not possible without a SIM card in Switzerland, by law.