I feel like I encountered something similar when I looked at it months ago. Tried it again today and (AFAICS) they are just redirecting me to the store once my IMEI passes muster.
I experienced battery-related issues after upgrading to the latest release. Since the only change was the OS, I was sure it was software related, but Claude was adamant that the most probable cause is still the battery and that the latest release is more likely just exacerbating a preexisting issue. Worth keeping in mind if anyone else is experiencing A17 issues
Some other notes
- I was put off on doing this due to the process of sending my phone in, but turns out you can drop it off at a Google-approved repair shop for a same-day fix
- The free replacement window is 3 years after purchase. The phone was released 3 years ago, you might be still under warranty if you don't buy very soon after its release. If so get it done ASAP.