Installing eSim on secondary user not working with GoMoWorld

j9kmo7ed

Maybe the issue is with GoMoWorld, because after reading several threads in here and https://grapheneos.org/usage#esim-support, I'm pretty sure I've enabled all the necessary settings. I have nothing on my main user, and I read that it's no longer necessary to install Play, but I will install it and the GoMoWorld app on the main user if that makes the app "see" that I have an eSim-compatible phone. Has someone posted a solution to what may be causing this?

Klingerman01

I could be crazy but I thought that you had to be on the main profile to install esims

j9kmo7ed

Klingerman01 It didn't work on the main user either. Got the same error message: "Oops! Something went wrong. Failed to create your eSim. Please try again." They don't allow scanning a QR code or enter a code to activate, so I'll wait for support. I appreciate any suggestions while I wait.

MetropleX

j9kmo7ed you've followed all these steps?

https://www.gomoworld.com/en/help/installing-and-managing-my-esim-gomoworld/how-do-i-install-an-esim-on-a-samsung-device-android

j9kmo7ed

MetropleX Yes, but point 5 stops me from proceeding because I get the above error message: "You need to authorize ie.eir.gomoworld to access the eUICC (an eUICC is the approval method required to allow an eSIM to work on your handset) profile on your device."

MetropleX

j9kmo7ed which device and do you have, are there any other eSIMs/SIMs on the device, how many are active currently while trying to add this and have you followed:

https://grapheneos.org/usage#esim-support

j9kmo7ed

MetropleX Unfortunately it's become too much of a hassle to continue using Graphene. Can you link to the guide to revert my Pixel 8 to stock?

j9kmo7ed

Just got a reply from support: "We're currently not compatible with alternatives OS, do you want to proceed with the refund or are you going to use on a different phone?"

MetropleX

j9kmo7ed stock reply no operator is going to discuss supporting non GMS Licensed OS, they're not going to have the time or inclination to create a support flow for all possible permutations, however there is no reason it couldn't be supported and likely would work which is why it would be good if you could tell me the answers to my previous message, as the record would help others while we solve it together.

j9kmo7ed if you need to https://grapheneos.org/install/web#replacing-grapheneos-with-the-stock-os

j9kmo7ed

MetropleX Pixel 8 with a physical SIM, which is active. When I dial ##4636##, the keypad goes blank after the last "*", and no menu appears.

ubigi.com claims to support it. When I dial *#06#, it shows 2 numbers, but it says "IMEI; not "EID".
https://imgur.com/a/nDo29MJ

Can I use eSIM on a secondary user, or just Owner?

j9kmo7ed

I dialed ##4636## on the secondary user, and when I went back to Owner the menu appeared. I have "Phone 0" and "Phone 1", and DSDS was enabled on both.