2025071900 - Pixel 7 - Corrupt GZIP trailer

jsdude

I just installed onto a clean Android using the Web installer and I'm using build 2025071900.

I cannot download or update any apps from the root profile. I did create a second profile before starting updates however, after deleting the second profile the issue persists even after restarting the device.

The error I'm getting while trying to update Vanadium is "Unable to download Trichrome Library Vanadium Details: java.util.zip.ZipException: Corrupt GZIP trailer"

When I try to install Google Play services, it fails with "javax.net.ssl.SSLProtocolException: read error ... BAD_DECRYPT..."

Any suggestions?

GrapheneOS

jsdude It sounds like the device has a faulty CPU cache or memory corrupting data. We've double checked that nothing is wrong with any of the update servers. We have 3 update servers to cover different parts of the world so you're downloading from a specific one based on your location. Does not appear anything is wrong with any of the servers and we have no other reports of issues. In particular, you're getting an error about corrupt data from TLS which indicates that it's being corrupted in memory or cache.

jsdude

I did a factory reset and still the same issue. Its an unusable system. Is it possible the install had an issue and I should try re-installing? How about installing an earlier version?

I could not find out how to get an older release outside of building by hand.

jsdude

I tried a fresh re-install using command line on linux and have the same issue.

de0u

jsdude That is weird. But it could be consistent with the flash storage going bad. How old is the device?

jsdude

Its a Pixel 7 GVU6C. Release date 10/13/2022. Its used, bought recently on Marketplace.

Is there any way to test the internal flash storage to confirm issues?

de0u

jsdude When the device is powered on, does the first visible screen include a yellow icon and a notice about booting a different operating system, or is there a red icon and a warning about something being corrupt?

de0u

jsdude Is there any way to test the internal flash storage to confirm issues?

I don't know of one. I think some of the 8's, and the 9's, can run some built-in diagnostics, but otherwise maybe a repair shop can.

Can you describe exactly what happens if you do a factory reset (which will wipe the device) and then take the shortest series of steps that results in one of these failures?

jsdude

de0u Its the Yellow Icon

Blank

de0u Hello, glad you talked about that. Juste a Quick question. I know the screen allows us to check the signature of GraphenOs through their Website, is that right ? At least I always proceeded so... But does the Yellow screen also confirm that the bootloader has been relocked, as expected ?

jsdude

I also got the error through the Web Installer and command line after I verified the download. Definitely does not sould like an infrastructure issue.

jsdude

I re-installed factory OS and it definitely has issues. Small downloads worked ok but tried to install anything with a decent size, I can see that the download percentage bouncing around as it tries to download and it eventually fails. Probably retrying chunks as it gets checksum errors when it hits its the bad memory sectors.

de0u

jsdude I re-installed factory OS and it definitely has issues.

That's pretty conclusive, I'm afraid.

andrej567

3 year old hardware malfunctioning.. good to know.. I would assume it should last 5y.. hah.. old i am.

I have 2y, 2m

de0u

andrej567 There isn't a mechanism by which all devices of the same model break after exactly the same amount of time. Some run longer than others, so some run shorter.

And flash storage absolutely wears out faster when more things are written/rewritten. Lots of electronics break sooner if they are run hotter. Batteries fail sooner if they are run to exhaustion more often.

andrej567

de0u sure
I just have to remember this and not be surprised once it happens..
that such failures exist and its not ohhh ehh I installed new OS version and the guys broke the OS again.

de0u

andrej567 I just have to remember this and not be surprised once it happens..
that such failures exist and its not ohhh ehh I installed new OS version and the guys broke the OS again.

🙂🙂🙂🙂🙂

jsdude

This reminds me of debugging an Alpha BlackBerry Storm (yikes!) way back in the day with a memory issue, albeit was a bad microsd, but it still presented itself in very strange ways.

This Pixel issue is the first time I ever experienced an internal memory/cache issue on any device.

de0u

__Blank__ But does the Yellow screen also confirm that the bootloader has been relocked, as expected ?

I don't think so. I believe "fastboot mode" displays that status, and the setup wizard encourages locking the bootloader, but I don't think that status is reported on every boot.

Blank

de0u okay, thanks. Otherwise I think it is possible to check the boatloader status through the auditor App, even though I don't now the display name of that status 😅