USB problems...

Charliestepp

I have three GrapheneOS Pixels, that I am trying to Erase, but they are blocked by the Admin. They are all managed, and by a company that is no longer in business. I have completed two of them, by using https://pixelrepair.withgoogle.com/ and Rescue Mode, but the third gives a USB error,

Device Descriptor Request Failed

And windows complains that an error occurred with the USB device.

I am just trying to find out if this could be a block from the Admin, or more likely a problem with the USB port on the pixel? It cannot seem to connect to anything, although I still have access to the USB options menu, and can change it to ON, etc... But it does charge.

Thanks for any information!

other8026

Charliestepp If you're trying to erase them, you can just factory reset them by following instructions found here https://support.google.com/pixelphone/answer/4596836 under "With your phone’s buttons (advanced)".