Outlook is unable to add this account

randomchar42

Hi all,

I'm trying to add an O365 account as a source for contacts.
I keep getting 'Outlook unable to add this account' from Security -> Passwords & Accounts.
The account is added to to the outlook app itself.

Is there a special permission required to add it to contacts?

AdamBv1

randomchar42 If you are trying to get Outlook to sync contacts you need to install the Outlook app and then go into Settings > [your mail account] > then check Sync Contacts.

randomchar42

That did the trick. I tried all kinds of things but dit not think to look inside outlook.