Pixel 8 crashed and won’t boot

Gjaiudtv

Today I opened up the settings app and the screen froze and became unresponsive. The device powered down (I held the power button for about 30 seconds - unclear if that’s why it powered down). And now I cannot get the device to boot at all. Nothing shows up on the screen.

It has been plugged in for 30 minutes and battery was at 57% when this happened. Assistance is appreciated as I rely on this device for work.

Gjaiudtv

Gjaiudtv update: the device finally turned on after holding the power button and volume down.

I still would like to investigate what caused this issue to avoid it in the past. It happened after I disabled location altogether. I got a notification from google play services that it tried to show a dialogue and then the phone crashed.

To Anyone reading this: BACK UP YOUR STUFF!

Thanks

Croak3114

Had the exact same thing happen on pixel 8 pro. Only differenc is mine froze and i forced a reboot by holding the power button and it didnt turn back on. Power button and volume down made it boot again.

Gjaiudtv

The other thing I noticed was that my battery was draining abnormally fast. It’s better now.

eyes_uncl0uded

I booted my Pixel 8 down at 80% battery a few hours ago. Picked it up minutes ago and it won't start with any combination of buttons. Trying not to panick, but glad to hear it's not just me.

Neither setting it on a wireless charger or plugging it into a wall charger gives any response- there's no charging animation. I'm going to leave it on the wall charger and cross my fingers.

Other than holding power and volume down, what are my options? Should I start troubleshooting via adb?

eyes_uncl0uded

My device isn't recognized via adb

eyes_uncl0uded

Holding power and volume up for 25 seconds got it to boot. Very strange.

Zarkorix

Experiencing the exact same issue on a Pixel 8. GOS randomly freezes, no clear pattern or trigger. Screen becomes unresponsive and eventually holding the power + volume up buttons will bring the device back to life with a reboot but it can take 5-10 minutes and numerous attempts before this works. Running 2025041100. Network location off.

m_ois

Same here with my Pixel 8, noticed it since 26th of April 2025. And it got worse. Today I rebooted it the sixth time.
Described the behavior before I found this post here: [https://discuss.grapheneos.org/d/22058-freeze-and-black-screen-pixel-8-while-using-or-after-restart]

locked

Wow, what strange behavior. I have a P8 and so far, non of this has happened, i am wondering if it's a battery related issue? In order to preserve my battery i have set not to charge past 80%, ans I try to not let it go below 40% except once in a while.

m_ois

I use multiple user-accounts on my phone, system-updates are only possible with the owner-account. I saw that my phone has updated to Android 15 and GOS build 2025042500. (Honestly I don´t know if there was allready Android 15 installed before). But I know the latest build version 2025042500 newly got installed. After rebooting the phone (see problems above) I always switched to my secondary user-profile immediatly. Maybe this was a problem. I recogniced now, that there was a system-task running (seen in my notifications bar), which updates all apps after the system-update. Maybe due to switching immediatly to the secondary user-profile, this update precess got stopped. Now I let it run under owner-userprofile until this App-updating process has finished. Until now I have no problems anymore. But it was still an hour ago... We will see in the next days if this was the problem.

Does anybody of you know if this App-update precess got stopped if I switch to a secondary-userprofile while it is updating? Or should it run in the background also if the user got switched during this process?

m_ois

OK, my guess regarding Automatic APP actualisation Witz the owner-profile (dritten above) was not the problem. :( After everything got updates and actualized the problem was still here. The Pixel 8 freezes and got a black screen several times. I observed this behavior always while i usw the phone activley, but in different apps and in different sitiations. I observed this problem since saturday. This was the day after the release oft Build 2025042500. Is it possible that there is a bug or a Problem with this Build?

m_ois

Also opened a issue for that freeze and blackscreen problem here: https://github.com/GrapheneOS/os-issue-tracker/issues/5344
Please also contribute there...

PaladFarad

Today my Pixel 8a got freezed after switching users. The Pin screen didn't fully showed up. I then pressed the Power-button until the screen turned off. After pressing the power-button and volume up button for a wile the device booted up again.
Using Build: 20250425000.

m_ois

Please also read along here: https://github.com/GrapheneOS/os-issue-tracker/issues/5344
There is some help from user: testinger
I reportet a few kernel crash reports there and testinger answered. For example the following...
_"The first tpmbstone seems like a bug in an app (org.woheller69.ttsengine). The 2nd looks harmless. The 3rd is a bunch of zeroed data so perhaps that happened during a bigger crash and it couldn't get the crash report saved.

All 3 kernel crash reports indicate a hard lockup was detected which implies some kind of driver, firmware or hardware issue. It could be an upstream kernel bug. It likely isn't caused by anything we change, but could have been caused by the fact that we update the Linux kernel GKI LTS revision to the latest upstream release."_

Is there anybody out there also having big troubles with kernel crashes / black screen / freezes with Pixel 8 256GB using Graphene OS?
Is there anybody out there having no problems at all with Pixel 8 256GB and running Graphene OS on it? Without many crashes a day?
I want to figure out if my phone / my hardware is the problem or the software / OS?
Can anybody help me? Thank you!
What would you do in my case?