DJI Mimo app crash

PPixel001 · 2025-04-05T09:00:13+00:00

Hello everyone

Recently I encountered dji mimo app crash. The app is constantly closing on opening. I think this happened after last system update (pixel 9 pro xl). Before it was running just fine without any problems. Does anyone knows what is happening?

Attaching the log from crash for reference

type: crash
osVersion: google/komodo/komodo:15/BP1A.250305.020/2025032500:user/release-keys
package: dji.mimo:230306, targetSdk 34
process: dji.mimo
installer: com.android.packageinstaller

signal 11 (SIGSEGV), code 2 (SEGV_ACCERR), fault addr 0x0000db40006dbb10

backtrace:
      #00 pc 00000000000532fc  /apex/com.android.runtime/bin/linker64 (__dl__Z8do_dlsymPvPKcS1_PKvPS_+764) (BuildId: db0d481d8578a85fafeeb9454c76d602)
      #01 pc 0000000000052208  /apex/com.android.runtime/bin/linker64 (__dl__Z10dlsym_implPvPKcS1_PKv+88) (BuildId: db0d481d8578a85fafeeb9454c76d602)
      #02 pc 0000000000004084  /apex/com.android.runtime/lib64/bionic/libdl.so (dlsym+20) (BuildId: 898c3e7794ed505dc1eea146b4f77764)
      #03 pc 00000000005fe234  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (s_resolve_hmac_102+212) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #04 pc 00000000005fea60  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_cal_platform_init+196) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #05 pc 00000000005fd260  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_cal_library_init+60) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #06 pc 00000000005e5070  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_io_library_init+48) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #07 pc 00000000005dc838  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_mqtt_library_init+40) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #08 pc 00000000005ae2f0  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::Crt::ApiHandle::ApiHandle(aws_allocator*)+60) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #09 pc 000000000058cd10  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::InitializeCrt()+44) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #10 pc 000000000058bd50  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::InitAPI(Aws::SDKOptions const&)+48) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #11 pc 00000000002e07cc  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (dji::file_uploader::InitSDK(std::__ndk1::shared_ptr<dji::file_uploader::FileUploaderSdkOptions> const&)+344) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
      #12 pc 0000000000e8d684  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
      #13 pc 0000000000dfadf4  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
      #14 pc 0000000000d924ec  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
      #15 pc 0000000000d7f3dc  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
      #16 pc 0000000000d93be8  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
      #17 pc 0000000000e00ffc  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (Dji::Common::Worker::TaskCallback(int, short, void*)+292) (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
      #18 pc 0000000000f8d1f0  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
      #19 pc 0000000000f8daac  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (event_base_loop+1236) (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
      #20 pc 0000000000e05adc  /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
      #21 pc 000000000007b654  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+180) (BuildId: e83684aad17f55b5069defe4642cc06a)
      #22 pc 000000000006bc64  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68) (BuildId: e83684aad17f55b5069defe4642cc06a)

other8026 · 2025-04-05T09:28:29+00:00

Pixel001 signal 11 (SIGSEGV), code 2 (SEGV_ACCERR)

Looks like it's crashing because of a memory bug. Try exploit protection compatibility mode. You can long press the app icon, tap app info or the icon with an i in a circle, then enable exploit protection compatibility mode.

PPixel001 · 2025-04-05T09:40:07+00:00

other8026

The issue persist with the same error

other8026 · 2025-04-05T09:58:57+00:00

Pixel001 are you able to clear the app's storage and see if it stops crashing? I can't get it to crash on my phone.

PPixel001 · 2025-04-05T15:44:18+00:00

Cleared and it's the same error

PPixel001 · 2025-04-05T16:09:22+00:00

type: crash
osVersion: google/komodo/komodo:15/BP1A.250305.020/2025032500:user/release-keys
package: dji.mimo:230306, targetSdk 34
process: dji.mimo
installer: com.android.packageinstaller

signal 11 (SIGSEGV), code 2 (SEGV_ACCERR), fault addr 0x0000db40006dbb10

backtrace:
#00 pc 00000000000532fc /apex/com.android.runtime/bin/linker64 (dlZ8do_dlsymPvPKcS1_PKvPS_+764) (BuildId: db0d481d8578a85fafeeb9454c76d602)
#01 pc 0000000000052208 /apex/com.android.runtime/bin/linker64 (dlZ10dlsym_implPvPKcS1_PKv+88) (BuildId: db0d481d8578a85fafeeb9454c76d602)
#02 pc 0000000000004084 /apex/com.android.runtime/lib64/bionic/libdl.so (dlsym+20) (BuildId: 898c3e7794ed505dc1eea146b4f77764)
#03 pc 00000000005fe234 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (s_resolve_hmac_102+212) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#04 pc 00000000005fea60 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_cal_platform_init+196) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#05 pc 00000000005fd260 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_cal_library_init+60) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#06 pc 00000000005e5070 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_io_library_init+48) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#07 pc 00000000005dc838 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (aws_mqtt_library_init+40) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#08 pc 00000000005ae2f0 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::Crt::ApiHandle::ApiHandle(aws_allocator)+60) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#09 pc 000000000058cd10 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::InitializeCrt()+44) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#10 pc 000000000058bd50 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (Aws::InitAPI(Aws::SDKOptions const&)+48) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#11 pc 00000000002e07cc /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libDJIFileUploaderSDK.so (dji::file_uploader::InitSDK(std::ndk1::shared_ptr<dji::file_uploader::FileUploaderSdkOptions> const&)+344) (BuildId: 5cb02ee8f7f0db3319ef8cfe4948b6a029fbf7dc)
#12 pc 0000000000e8d684 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
#13 pc 0000000000dfadf4 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
#14 pc 0000000000d924ec /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
#15 pc 0000000000d7f3dc /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
#16 pc 0000000000d93be8 /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjisdk_jni.so
#17 pc 0000000000e00ffc /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (Dji::Common::Worker::TaskCallback(int, short, void~~)+292) (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
#18 pc 0000000000f8d1f0 /data/app/~~VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
#19 pc 0000000000f8daac /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (event_base_loop+1236) (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
#20 pc 0000000000e05adc /data/app/VRE6Ep0t63bql0xL85Hu5Q==/dji.mimo-wC6cApKCujsojUuLE1SrZQ==/lib/arm64/libdjibase.so (BuildId: 83c7940ffdc944778113904ab2bad66d486c0b01)
#21 pc 000000000007b654 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+180) (BuildId: e83684aad17f55b5069defe4642cc06a)
#22 pc 000000000006bc64 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68) (BuildId: e83684aad17f55b5069defe4642cc06a)