In a Google Sandbox, I got First Citizens Bank app to work when enabling: "Automatic exploit protection compatibility mode" in "Settings > Apps > See All X Apps > FCB". I can also confirm Zelle works within the FCB app as well.
I usually just use the web address version of the bank, but yesterday noticed that Zelle doesn't work within the web site of the bank. So I tried enabling this setting for the app as recommended on this site for certain apps(mostly banks).