Bank Australia recently stopped working

MilkMan

Up until very recently, my banking app has been working fine with GrapheneOS but now a connection error keeps popping up whenever I try to log into my account (I'm obviously connected to the internet). I'm not sure what is causing this. I've tried basic troubleshooting techniques like reinstalling and installing the app but to no avail.

If someone could help me understand what happened and solve the issue, that would be appreciated. The banking app I'm using is called "Bank Australia".

d4f2

MilkMan
sorry
removed my post I misread Austria

Bank Austria has currently a maintenance window

de0u

MilkMan What is the text of the error message? What is the version number of the app? Was the app recently updated?

MilkMan

Alright so error of the message reads as follows "Connection error. Please try again" (obviously trying again doesn't solve the issue).

Version of Bank Australia that I'm using is 4.7b4.

Previous user is correct when he says that there was an update 26/11/24. My app stop functioning 28/11/24.

Let me know if someone comes up with a solution or an update on that ticket support.

de0u

GooseB

Can confirm the same issue (pixel 6a); started following the Nov26th update for me so think this is a BA issue. Have called and raised a ticket with their IT people through their usual support number noting the use of Graphene OS.

GooseB

Bank Australias nov26 update to be clear

OHB

Same same :( also reported to BA

MilkMan

Hi everyone

Just to let this thread know but I'm able to log into the app now. It looks like the new GrapheneOS update done the trick or it was the technical team at Bank Australia who solved the issue. Regardless, the thread can be considered closed as a solution was found.

GooseB

Confrimed working again as well :)