YCjHK18 The correct URL has factory
instead of install
for 4th generation devices. This was missed in the template we switched to on October 12th and it hasn't been reported since then. We've fixed it but these devices will be removed from the site at some point.
DeletedUser87 DeletedUser87 It's not intermittent but rather the JavaScript code refreshing it every 5 minutes uses the correct legacy file name and the static template didn't take it into account.