HEOS no longer working without Google Play Store

mythodical

In case any Denon A/V receiver owners come searching for help with the HEOS app, it seems the July 20th app update (v3.34.240) will no longer function unless the Google Play Store is installed and the user is logged into it. The app crashes in the absence of GPS. If GPS is present but not logged in, the app will simply redirect you to the GPS login screen.

For now, you can restore functionality by manually installing version v3.34.160 (version code 1719059070) using the Aurora Store (open the HEOS app page, select the 3-dot Kebab menu > Manual download > enter the version code).

I have no idea if this was a mistake on their part, or whether this is the future of HEOS. Just putting it out there for anyone affected.

de0u

mythodical In case any Denon A/V receiver owners come searching for help with the HEOS app, it seems the July 20th app update (v3.34.240) will no longer function unless the Google Play Store is installed and the user is logged into it.

Thanks for the report. The information may well help others.

mythodical I have no idea if this was a mistake on their part, or whether this is the future of HEOS.

Maybe tell them you hate it? Perhaps nothing will happen, but if nobody complains maybe they'll think people are on with it.

Wegesrand

Yes, yes, that helped others!
Also, on an Amazon Fire, the HEOS app prompts me to add Amazon Music -- and won't take no for an answer.
Thanks for the version number, I'm back in business now.

p-marg

What are even the benefits of the HEOS app?

I simply connect via Bluetooth from my 6a to my Denon CEOL RCD-N12DAB with my Kirksaeter Prisma 60 speakers, or play my hundreds of CDs and vinyl records I own!

mythodical

p-marg The HEOS app allows near-full control of the AVR, powering on/off multiple rooms, selecting media sources and their preferences, browsing and queuing music from local file servers, and browsing online radio stations (and I highly recommend Radio Paradise for an awesome mix of listener-supported ad-free music).