issues with windows not seeing Pixel

redfella

When I attempt to connect the Pixel 6A to my Acer Laptop, AN515-54 (NITRO 5), Windows 10 home, I receive the message " USB not recognized, The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. "

I've spent a good portion of today going through the internet and following a bunch of different advice that is often offered on the WWW, but to no avail. I am frustrated to say the least. Anyone have similar issues that they were able to resolve?

Thanks

MetropleX

redfella do you have the device unlocked before connecting to your laptop?

redfella

MetropleX Yes, unlocked, screen on 30 minute time out. developer mode activated, OEM unlocked, default USB set to 'file transfer/android auto'.

MetropleX

redfella What cable are you using to connect?

redfella

MetropleX So I was unable to use the cable that came with it because they shipped a USB-C to USB-C. So I used a USB-A to USB-C I had on hand already. Now, I'm unsure if I've ever done any data transfer with it previously so just to be safe I ordered an adapter(yesterday) for the provided USB cable. Should be here Monday, or if Amazon delivers like theyve been delivering it will be 2 days after that...

I'll chime in after I receive it to see if that mattered or not.

Thanks for your responses :)

redfella

MetropleX So updated windows 10 to windows 11. received the adapter that allows me to use the usb-c that came with the phone. between those 2 things I was able to get the laptop to recognize the pixel when connected. :)

Thanks for the response